Account Director

Equans is looking for an Account Director to join our team in London on a permanent basis. This is a full-time role working 37.5 hours per week. On offer is a competitive salary, company vehicle or allowance, bonus and benefits package.

This role is responsible for ensuring the successful delivery of Contractual and Technical Services to the Clifford Chance Contract. The Clifford Chance contract is of high importance to Equans and delivers critical FM services via the onsite team, specialist contractors and with support from the wider Equans Business in a safe and effective way.

Reporting to the Operations Director the post holder will manage several small accounts in and around London and manage 5 direct reports. The Account Director will be expected to be on site 4 days per week in Canary Wharf.

The ideal candidate will have previous experience at Account Manager or Director level within the FM industry, previous experience holding P+L responsibility, building strong client relationships and team management.

What will you deliver?

• Develop and maintain a healthy business relationship with the Client which includes promoting Equans Business capabilities, building trust and maximises growth opportunities
• Work with on-site teams to ensure Services are delivered and Stadium Events are adequately supported in the most efficient and effective manner ensuring all contractual KPIs, SLAs & deliverables are achieved, taking positive steps to address where not
• At the start of each financial year, to develop Business Plans which outline strategic and tactical goals for the success of the Contract. As a minimum, this should include Operational, Safety, Financial, Business Continuity Planning, Energy and Sustainable initiatives
• Continuously drive continuous improvement programmes, promoting and deploying technologies in line with a Smart Buildings ethos
• Ownership, preparation and timely submission of all MI, Reports and Risk Registers into the Customer and Business
• Ensure all operational, safety, people and financial targets and forecasts are achieved across the contract and where necessary develop detailed recovery plans to address underperformance
• Develops, recommends, implements standard operating procedures and policies to economise service delivery across the Contract while increasing productivity
• Oversees supply purchasing for the Contract ensuring compliance to budget, and policy. Deploy, maintain and account for onsite inventories via the onsite teams
• Drive and constantly promote a safety-first culture ensuring Statutory Compliance of the Contract at all times and the Safe Working of all Equans employees and contractors when on site
• Ensure all elements of employment procedures and processes, including disciplinary & grievance, attendance management and performance management are adhered to in accordance with Company policies
• Responsible for employee development, succession planning, employee empowerment and talent management across teams including support for talent pipelines ie. Apprenticeships
• Management of all non-conformances (NCR’s) across the Contract
• Managing and organising the Responsible Business plan for the BU across the Contract

What can we offer you?

On offer is a competitive salary, company vehicle or allowance bonus and benefits package, which includes;

• 25 days annual leave (+ public holidays)
• Life Cover equivalent to 2 times annual salary
• Employee discount shopping schemes on major brands and retailers
• Gym membership discounts 
• Cycle to work scheme 
• Holiday purchase scheme
• 2 corporate social responsibility days per year
• Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes
• Attractive Employee Referral Rewards Scheme
• Access to our growing employee networks including AccessAbility (representing those with physical and mental disabilities), Encompass (representing the LGBTQ+ community), RISE (representing people from ethnic backgrounds), WOMEN TOGETHER (representing women in Equans), Working Parents, and Young Professionals.
• 24/7 Employee Assistance Program and access to mental wellbeing app

Who are we looking for?

• A strong Leader who is able to demonstrate technical experience in managing contracts with critical services in a 24/7, 365 environment and who also has an understanding and passion for SMART buildings
• Excellent analytical, strategic conceptual thinking, strategic planning and execution skills
• Process orientated individual with experience in continuous improvement and adding value to contracts under their direct management
• Strong financial and commercial awareness and skills to deliver contract compliance alongside contract and EBIT growth
• A strategic individual who has strong customer relationship skills and can position themselves as their trusted advisor for the Client
• An inspiring leader & influencer with imagination and a track record of innovation
• Excellent knowledge of Health and Safety regulations and Quality systems
• Ability to write reports, business cases, case studies and have excellent presentation skills

Who are we?

Equans is a world leader in energy services with nearly 100,000 employees working in more than 50 countries, with an annual turnover of over 17 billion euros.  

In the UK & Ireland, Equans is a provider of technical, FM, regeneration and energy services – with specialist capabilities in smart buildings, green mobility, district & embedded energy and decentralised renewables.

Equans’ 13,500 UK & Ireland employees combine these activities to help businesses, public sector organisations and government to embrace the energy transition towards net zero, and also the digital & industrial transitions that are redesigning the way we move, work and live.

Equans is a Bouygues group company.

What’s next?

If this role is of interest to you, please click below to register, apply, and track your progress! A member of our Resourcing Team will review your application and be in touch.

As part our commitment to better reflect the markets within which we operate, we encourage applications from women, ethnically diverse individuals and people with disabilities, along with all candidates who identify with protected characteristic groups under the Equality Act 2010. 

At Equans we’re committed to delivering a culture where everyone’s voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you’ll find a welcoming and open workplace where you’re supported and encouraged to be your true self at work. 

You’ll also have access to our growing employee networks including AccessAbility (representing those with physical and mental disabilities), Encompass (representing the LGBTQ+ community), RISE (representing people from ethnic backgrounds), WOMEN TOGETHER (representing women in Equans), Working Parents, and Young Professionals.

For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a re-location package with this job role.  Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements.

The Equans Resourcing Team supports this job advert. Agency involvement is not required. All related enquiries must come to the resourcing team not direct to Equans Managers.