Account Director
Requisition ID: 66696
Domain: Facilities Management/Operational/Account Management
Contract type: Hidden (29021)
Schedule: Full-Time
Equans is looking for an Account Director to join our team on a 12 month FTC basis. This is a full-time role working 37.5 hours per week. On offer is a competitive salary, company vehicle or allowance, bonus and benefits package.
The role holder will provide leadership across all elements of the CCEP contract with a strong focus on service delivery, commercial matters and client relationship management.
Reporting to the Operations Director, the Account Director will be the senior lead for communicating and delivering the strategic direction across the contract.
The successful candidate will be expected to work closely with the Executive Director, the project management office (PMO), the Lifecycle team, the SHEQ team, and other supporting teams to deliver the lifecycle and variations works across the contract.
The Account Director will be responsible for the quality of services and the business plan on an ongoing basis and will ensure that we reach optimal service delivery and deliver continuous improvement throughout the life of the contract. You will attend the Strategic Partnering Board on a quarterly basis and the Operational Delivery Board meetings monthly as well as providing a regular senior management presence in support of his/her management team.
What will you deliver?
- Maintains strong customer experience and satisfaction
- Builds and sustain collaborative relationships with all stakeholders in CCEP
- Leads on all commercial and financial negotiations with Project Co in line with the company Delegated Levels of Authority (DLA)
- Develops and maintain an annual project delivery plan
- Ensures the smooth delivery of services
- Drives continuous improvement and innovation
- Sustains strong financial performance with full P&L responsibility
- Monitors the performance of key subcontractors ensuring the assets under our responsibility are maintained in accordance with expected standards and set life is optimised
- CDM oversight and responsibility as the Principal Contractor if required
- Health & Safety planning and auditing
- Ensure compliance with Company Policies and Procedures
- Supply chain development and management for the site
Health, Safety, Quality and the Environment
- Develops and maintains a behavioral Health and Safety culture throughout the project.
- Shares best practice across the wider business
- Ensures all sites are operating and audited (by the SHEQ and compliance team) in line with the BMS and Local operating procedures
- Carries out regular behavioral Health and Safety coaching at site level.
Commercial, Finance & Contract Delivery
- Develops challenging but achievable budgets for the operations including profit improvement plans for the project.
- Ensures financial and operational compliance in line with annual budgets set.
- Works as part of the Senior Leadership Team responsible for developing an efficient organisational structure, strategy setting, client relationship building, business development and project management.
- Ensures effective working relationships are enhanced with key stakeholders by regularly exceeding the standard of work delivered and delivering leadership to the contract managers across the project
- Grows business reputation and longer-term business opportunities through effective client relationship management and customer service excellence
What can we offer you?
On offer is a competitive salary, car or car allowance, bonus and benefits package, which includes;
- 25 days annual leave (+ public holidays)
- Life Cover equivalent to 3x times annual salary
- Employee discount shopping schemes on major brands and retailers
- Gym membership discounts
- Cycle to work scheme
- Holiday purchase scheme
- 2 corporate social responsibility days per year
- Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes
- Attractive Employee Referral Rewards Scheme
- Access to our growing employee networks including AccessAbility (representing those with physical and mental disabilities), Encompass (representing the LGBTQ+ community), RISE (representing people from ethnic backgrounds), WOMEN TOGETHER (representing women in Equans), Working Parents, and Young Professionals.
- 24/7 Employee Assistance Program and access to mental wellbeing app
Who are we looking for?
- Experience of managing contract finances including P&Ls, WIP, etc.
- Significant experience operating at a senior level delivering contract services
- Experience of performance related contracts and management systems
- Good presentation, influencing and motivation skills, with experience of managing a team
- Able to ensure contractual and legislative compliance
- Significant experience operating at a senior level delivering contract services and excel in relationship management.
- Excellent commercial and financial acumen
- Experience of performance related contracts and management systems
- Good presentation, influencing and motivation skills, with experience of managing a team
- Strong IT skills and competent with Microsoft Office packages including Word, Excel, PowerPoint, SharePoint
Who are we?
Equans is a world leader in energy services with nearly 100,000 employees working in more than 50 countries, with an annual turnover of over 17 billion euros.
In the UK & Ireland, Equans is a provider of technical, FM, regeneration and energy services – with specialist capabilities in smart buildings, green mobility, district & embedded energy and decentralised renewables.
Equans’ 13,500 UK & Ireland employees combine these activities to help businesses, public sector organisations and government to embrace the energy transition towards net zero, and also the digital & industrial transitions that are redesigning the way we move, work and live.
Equans is a Bouygues group company.
What’s next?
If this role is of interest to you, please click below to register, apply, and track your progress! A member of our Resourcing Team will review your application and be in touch.
As part our commitment to better reflect the markets within which we operate, we encourage applications from women, ethnically diverse individuals and people with disabilities, along with all candidates who identify with protected characteristic groups under the Equality Act 2010.
At Equans we’re committed to delivering a culture where everyone’s voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you’ll find a welcoming and open workplace where you’re supported and encouraged to be your true self at work.
You’ll also have access to our growing employee networks including AccessAbility (representing those with physical and mental disabilities), Encompass (representing the LGBTQ+ community), RISE (representing people from ethnic backgrounds), WOMEN TOGETHER (representing women in Equans), Working Parents, Young Professionals, Veterans and Reservists Network (VaR).
For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a re-location package with this job role. Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements.
The Equans Resourcing Team supports this job advert. Agency involvement is not required. All related enquiries must come to the resourcing team not direct to Equans Managers.
Share this job
EQUANS is a multi-technical expert that offers a comprehensive range of services across facilities management, energy management and construction.
As an international market leader, we help our customers in the 3 major transitions of today: the energy transition, the industrial transition and the digital transition.