Reactive Supervisor

Equans is looking for a Reactive Supervisor to join our team at Midland Metropolitan University Hospital (MMUH) in Smethwick on a permanent basis. This is a full-time role working 40 hours per week, based on a shift pattern that consists of working evenings and weekends. There is also an on-call rota. On offer is a competitive salary and benefits package.

What will you deliver?

• Daily monitoring of completion of reactive tasks and chasing Engineers

• Assist in the ongoing management of the Maximo CAFM system ensuring it is up to date and correct at all times

• Support chase through and completion of outstanding jobs, ensuring notes are up to date and first responses are met

• Assist in the upkeep of O&M Manuals & addition of assets/PPM to the CAFM system following completion of project works onsite

• Ensuring compliance of all works documentation

• Ensuring LOP’s are in place, reviewed annually. Both electronic/hard copies are maintained

• Monitoring reactive jobs and highlighting any that fall over the maintenance cap onsite

• Assist the collation of information facilitate Damage claims with the client

• Support the Contract Services Manager by producing monthly deduction and service reports, weekly failure updates, utilisation reports and any other reports as required

• Monitor performance of contract on weekly basis to identify trends and minimise failures by providing advice, feedback and updates to the team in the promotion of best commercial practice in relation to payment mechanism deductions and SFPs

• Lead the outstanding works sessions (where required) with the Technical Service Managers & ensure all workflow is chased & completed within contractual timescales

• Contribute to company & contract plan by meeting own performance objectives and supporting others in achieving theirs

• Assist in Service Audits on a Monthly basis, as per agreed schedule

• Provide cover for the helpdesk & admin team, during absence

• Managing weekly, bi-weekly, quarterly, bi-annual and annual reporting data in agreed trackers against all site KPI’s to feed into month end reporting

• Recording Trust Works jobs undertaken on site and ensuring that, outside of those hours included in the contract, additional works undertaken by the site team are captured and recharged accordingly

• Interface with Senior Managers and Directors within EQUANs and the Trust, attend and represent EQUANs at meetings as required

What can we offer you?

On offer is a competitive salary and benefits package, which includes;

• 24 days annual leave (+ public holidays)
• Life Cover equivalent to 1.5 times annual salary
• Employee discount shopping schemes on major brands and retailers
• Gym membership discounts 
• Cycle to work scheme 
• Holiday purchase scheme
• 2 corporate social responsibility days per year
• Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes
• Attractive Employee Referral Rewards Scheme
• Access to our growing employee networks including AccessAbility (representing those with physical and mental disabilities), Encompass (representing the LGBTQ+ community), RISE (representing people from ethnic backgrounds), WOMEN TOGETHER (representing women in Equans), Working Parents, and Young Professionals.
• 24/7 Employee Assistance Program and access to mental wellbeing app

Who are we looking for?

• Awareness of Confidentiality

• Demonstrate good team working

• Comprehensive Administrative experience in a busy office environment

• Sound organisational/co-ordination skills

• Good interpersonal skills & telephone manner

• Proficient use of Microsoft Office applications including Word, Excel and Outlook

• Flexible approach to working

• NHS/Hospital experience

• Facilities Management experience

• Good Health & Safety knowledge

• Educated to GCSE standard

• Expertise in statistical analysis, report production, Maximo 7.5

This role includes a DBS Basic check therefore ability to pass is essential.

Who are we?

Equans is a world leader in energy services with nearly 100,000 employees working in more than 50 countries, with an annual turnover of over 17 billion euros.  

In the UK & Ireland, Equans is a provider of technical, FM, regeneration and energy services – with specialist capabilities in smart buildings, green mobility, district & embedded energy and decentralised renewables.

Equans’ 13,500 UK & Ireland employees combine these activities to help businesses, public sector organisations and government to embrace the energy transition towards net zero, and also the digital & industrial transitions that are redesigning the way we move, work and live.

Equans is a Bouygues group company.

What’s next?

If this role is of interest to you, please click below to register, apply, and track your progress! A member of our Resourcing Team will review your application and be in touch.

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As part our commitment to better reflect the markets within which we operate, we encourage applications from women, ethnically diverse individuals and people with disabilities, along with all candidates who identify with protected characteristic groups under the Equality Act 2010. 

At Equans we’re committed to delivering a culture where everyone’s voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you’ll find a welcoming and open workplace where you’re supported and encouraged to be your true self at work. 

You’ll also have access to our growing employee networks including AccessAbility (representing those with physical and mental disabilities), Encompass (representing the LGBTQ+ community), RISE (representing people from ethnic backgrounds), WOMEN TOGETHER (representing women in Equans), Working Parents, and Young Professionals.

For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a re-location package with this job role.  Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements.

The Equans Resourcing Team supports this job advert. Agency involvement is not required. All related enquiries must come to the resourcing team not direct to Equans Managers.