Performance Analyst

EQUANS is looking for a Performance Analyst to join our team based in Birmingham, B46 on a permanent basis. This is a full time role working 37.5 hours per week. On offer is a competitive salary and benefits package. 

We are recruiting for a Performance Analyst to work across the Birmingham Schools Portfolio. We are looking for someone with a strong background in contract performance reporting, data analysis and compliance. You will be responsible for contractual reporting across the contracts with a key focus on deduction analysis across contract KPI’s, SLA’s and service delivery. The key aims of this role are to ensure all reports produced are contractually accurate and produce within the required timescales with trends analysed and presented to Management.

What will you deliver? 

• Production and presentation of monthly contract deduction reports and payment mechanism reports in line with contractual requirements 
• Proactively monitor KPIs and SLA performance so that any issues are resolved to avoid failure
• Managing all reporting data against all site KPI’s to feed into month end reporting, including capture of follow-on jobs
• Carrying out internal ‘stress test’ audits on performance 
• Undertake trend analysis on KPI data to drive performance improvements
• Proactively identify operational improvements to support reporting
• Work with the operational teams to ensure that planned maintenance activities align with performance targets
• Develop a contract performance dashboard summarising performance across both contract and business KPIs
• Support the Operational teams with tracking all NCR’s on the contracts and working with them to close these out
• Contribute to and review the annual performance report
• Develop effective working relationships with operational teams, business partners, and clients to improve operational performance
• Build and maintain effective relationships with contract support functions
• Fair and consistent attitude in all dealings at all levels
• Clear communication of the company vision and objectives ensuring the implementation of new procedures
• Support the management team in the completion of audits relating to the performance reporting and key deliverables
• Promote and drive the company values.

What can we offer you? 

On offer is a competitive salary and benefits package, which includes; 

• 24 days annual leave (+ public holidays) 
• Life Cover equivalent to 1 times annual salary 
• Employee discount shopping schemes on major brands and retailers 
• Gym membership discounts  
• Cycle to work scheme  
• Holiday purchase scheme 
• 2 corporate social responsibility days per year 
• Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes 
• Attractive Employee Referral Rewards Scheme 
• Access to our growing employee networks including WiE (Women in EQUANS), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Persons Network) and our Disability Network 
• 24/7 Employee Assistance Program and access to mental wellbeing app.

Who are we looking for? 

• Experience of complex payment mechanisms required
• Advanced level Excel skills required
• Experience of PFI contracts desirable
• Ability to understand data, spot trends and prepare reports – highly analytical
• Proven financial acumen essential with demonstrable commercial experience and business acumen
• Excellent communication, influencing and facilitation skills
• Experience of Helpdesk and CAFM systems would be advantageous but not essential
• Proficient in the use of all Microsoft IT packages.

Who are we? 

EQUANS is a world leader in energy services with nearly 100,000 employees working in more than 50 countries, with an annual turnover of over 17 billion euros.   

In the UK & Ireland, EQUANS is a provider of technical, FM, regeneration and energy services – with specialist capabilities in smart buildings, green mobility, district & embedded energy and decentralised renewables. 

EQUANS’ 13,500 UK & Ireland employees combine these activities to help businesses, public sector organisations and government to embrace the energy transition towards net zero, and also the digital & industrial transitions that are redesigning the way we move, work and live. 

EQUANS is a Bouygues group company. 

What’s next? 

If this role is of interest to you, please click below to register, apply, and track your progress! A member of our Resourcing Team will review your application and be in touch. 

At Equans we’re committed to delivering a culture where everyone’s voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you’ll find a welcoming and open workplace where you’re supported and encouraged to be your true self at work. You’ll also have access to our growing employee networks including WiE (Women in Equans), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Professionals Network) and our Disability Network.  

For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a re-location package with this job role.  Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements. 

The EQUANS Resourcing Team supports this job advert. Agency involvement is not required. All related enquiries must come to the resourcing team not direct to EQUANS Managers.