Administrator

Requisition ID: 60732

Domain: Support Services/Customer Services and Administration

Contract type: Permanent

Schedule: Full-Time


EQUANS are recruiting for an Administrator to be based in Belfast. This is a permanent full-time role working 40 hours per week. On offer is a salary of £23,500 and benefits package.

General Overview

Administrator to work across our Building Maintenance Contract, successfully building and maintaining relationships to ensure smooth delivery and completion of works.

This role involves participation in an OOH Rota, usually one Saturday every six – eight weeks as well as one 12pm-8pm shift a week.

Key Accountabilities

  • Manage telephone and email enquires both internal and from the public.
  • Provide a professional level of customer service, telephone support for customer enquiries while always maintaining an efficient and pleasant manner.
  • Meet deadlines, ensure tenants, management and client are kept up to date.
  • Scheduling appointments, ensuring diaries are kept up to date
  • Provide support to the wider response maintenance team

What can we offer you?

On offer is a competitive salary and benefits package, which includes;

  • Pension Scheme
  • 24 days annual leave (+ public holidays)
  • Life Cover equivalent to 1.5 times annual salary
  • 24/7 Employee Assistance Program and access to mental wellbeing app
  • Employee discount shopping schemes on major brands and retailers
  • Gym membership discounts 
  • Cycle to work scheme 
  • Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes

Who are we looking for?

Key Skills

  • Experience in call handling
  • Confident in the use of Office 365 packages; Outlook, Excel, Word etc.
  • Excellent organisational skills
  • Excellent verbal and written communication skills
  • Ability to manage time in order to meet deadlines
  • Professional attitude and approach to work
  • Desirable – experience working on Building Maintenance Contracts

 

Key Attributes

  • Organised
  • Confident
  • Strategic Thinking
  • Self-motivated
  • Enthusiastic
  • Flexible & adaptable
  • Ability to work both alone and as part of a team
  • Resilient

 

Please note, the successful candidate will be required to complete a Basic Access NI check prior to commencing employment.

Who are we? 

EQUANS is a world leader in energy services with nearly 100,000 employees working in more than 50 countries, with an annual turnover of over 17 billion euros.   

In the UK & Ireland, EQUANS is a provider of technical, FM, regeneration and energy services – with specialist capabilities in smart buildings, green mobility, district & embedded energy and decentralised renewables. 

EQUANS’ 13,500 UK & Ireland employees combine these activities to help businesses, public sector organisations and government to embrace the energy transition towards net zero, and also the digital & industrial transitions that are redesigning the way we move, work and live. 

EQUANS is a Bouygues group company. 

What’s next? 

If this role is of interest to you, please click below to register, apply, and track your progress! A member of our Resourcing Team will review your application and be in touch. 

At Equans we’re committed to delivering a culture where everyone’s voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you’ll find a welcoming and open workplace where you’re supported and encouraged to be your true self at work. You’ll also have access to our growing employee networks including WiE (Women in Equans), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Professionals Network) and our Disability Network.  

For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a re-location package with this job role.  Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements. 

The EQUANS Resourcing Team supports this job advert. Agency involvement is not required. All related enquiries must come to the resourcing team not direct to EQUANS Managers. 

Share this job

EQUANS is a multi-technical expert that offers a comprehensive range of services across facilities management, energy management and construction.

As an international market leader, we help our customers in the 3 major transitions of today: the energy transition, the industrial transition and the digital transition.

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