Operations Manager

Equans is looking for an Operations Manager to join our team at Barnet Hospital on a permanent basis. This is a full-time role working 40 hours per week. On offer is a competitive salary and benefits package.

The post holder will be responsible for the Operational service performance of the site engineering, Fabric and Grounds team, ensuring the high level of service delivery required by the business and in accordance with the contract specification (PA) and all company procedures. To coordinate the site Operational teams, operational staff and subcontractors to deliver service in accordance with company procedures and ensure that activities comply with company and client protocols.

What will you deliver?

• To assume ownership of the day to day site operation, taking responsibility for the delivery of services to the highest standard, ensuring the effective management of staff, the provision of excellent customer service and compliance with contract and company requirements
• Responsible for the effective management of service delivery whilst complying to all contractual obligations
• To effectively manage the site operational team and sub-contractors in order to achieve the highest levels of service delivery whilst observing financial efficiencies
• To assist in the formulation of budgets, business plans and departmental strategies to meet the demands of service provision and build continuous improvement
• The effective management of all HR related issues for staff ensuring the close liaison with the contract’s HR Manager to ensure that all issues are dealt with in accordance with company procedures and timescales, including probationary and performance reviews, absences, disciplinary, and performance management appraisals
• To liaise with the client as required, day to day and with regular meetings as required in order to ensure any concerns are addressed professionally and satisfactorily
• To manage business supply chains efficiency in order to achieve best value for money in the procurement of goods and services
• To manage all associated subcontracted services and to ensure that subcontractors are able to carry out their duties in a safe and timely manner and that work is contractually compliant.  Review all associated paperwork and oversee regular service review meetings
• To Manage PPM works process to ensure that SLA’s are met and that any remedial works is picked up via the site workflow process
• To submit quotations, estimates and tenders for additional work as required and to be responsible for the review preparation, accuracy and processing of all accounts following completion of projects/events, in accordance with company guidelines and procedures
• Responsible for overseeing the accurate completion of all necessary documentation, works records and statutory records
• To compile various contractual and operational reports as required by the Senior Operations Manager or General Manager
• To present a professional and polite image to all customers whilst maintaining and promoting good communication and developing relationships with the client, other service partners and colleagues at all levels, ensuring the delivery of consistently high standards of customer service
• To fulfil health and safety responsibilities by adherence to the requirements of the Company’s Health & Safety Policy and Health & Safety Management Plans
• To comply with the Company’s Policies, Management Plans and Procedures
• To undertake such other duties appropriate to the level and character of work as may reasonably be required within the department / service. Significant permanent changes in duties will require agreed revisions to be made to this job description

What can we offer you?

On offer is a competitive salary and benefits package, which includes;

• 25 days annual leave (+ public holidays)
• Life Cover equivalent to 2 times annual salary
• Employee discount shopping schemes on major brands and retailers
• Gym membership discounts 
• Cycle to work scheme 
• Holiday purchase scheme
• 2 corporate social responsibility days per year
• Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes
• Attractive Employee Referral Rewards Scheme
• Access to our growing employee networks including AccessAbility (representing those with physical and mental disabilities), Encompass (representing the LGBTQ+ community), RISE (representing people from ethnic backgrounds), WOMEN TOGETHER (representing women in Equans), Working Parents, and Young Professionals.
• 24/7 Employee Assistance Program and access to mental wellbeing app

Who are we looking for?

• Proven background in Facilities Management
• A proven track record working in Healthcare
• Strong Commercial awareness
• Ability to show understanding of Local Authority legislation
• High level of verbal, written and numeric skills and must be computer literate. 
• Must be able to work with all stakeholders and operational staff, be self-motivating, able to work on own initiative, liaise and delegate effectively with staff operating in a multi-disciplinary environment

This role includes a DBS Standard check therefore ability to pass is essential.

Who are we?

Equans is a world leader in energy services with nearly 100,000 employees working in more than 50 countries, with an annual turnover of over 17 billion euros.  

In the UK & Ireland, Equans is a provider of technical, FM, regeneration and energy services – with specialist capabilities in smart buildings, green mobility, district & embedded energy and decentralised renewables.

Equans’ 13,500 UK & Ireland employees combine these activities to help businesses, public sector organisations and government to embrace the energy transition towards net zero, and also the digital & industrial transitions that are redesigning the way we move, work and live.

Equans is a Bouygues group company.

What’s next?

If this role is of interest to you, please click below to register, apply, and track your progress! A member of our Resourcing Team will review your application and be in touch.

As part our commitment to better reflect the markets within which we operate, we encourage applications from women, ethnically diverse individuals and people with disabilities, along with all candidates who identify with protected characteristic groups under the Equality Act 2010. 

At Equans we’re committed to delivering a culture where everyone’s voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you’ll find a welcoming and open workplace where you’re supported and encouraged to be your true self at work. 

You’ll also have access to our growing employee networks including AccessAbility (representing those with physical and mental disabilities), Encompass (representing the LGBTQ+ community), RISE (representing people from ethnic backgrounds), WOMEN TOGETHER (representing women in Equans), Working Parents, and Young Professionals.

For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a re-location package with this job role.  Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements.

The Equans Resourcing Team supports this job advert. Agency involvement is not required. All related enquiries must come to the resourcing team not direct to Equans Managers.