Admin Assistant

Requisition ID: 58616

Domain: Facilities Management/Operational/Account Management

Contract type: Permanent

Schedule: Full-Time

Equans is looking for a Admin Assistant to join our team at Calderdale Royal Hospital on a permanent basis. This is a full time role working 40 hours per week. On offer is a competitive salary up to £23,500 and benefits package.

The role of Administration Assistant is essential to the successful delivery of the Estates services for Equans based at Calderdale Royal Hospital. 

What will you deliver?

  • General administration duties assisting with help desk requests, answering telephone calls, action as appropriate including taking messages, dealing with queries.
  • Conduct help desk monitoring in a polite manner, meeting and greeting visitors on arrival to the office, directing them to relevant Managers as required.
  • Assist with secretarial support for the provision of documents where required, to include updating spread sheets, typing memos, meeting minutes and reports in an efficient and effective manner.
  • Assist in maintaining electronic and manual administration systems, providing support to the administrative team.
  • Assist with the upkeep of a paper-based records management system.
  • Be prepared to undertake training where necessary to learn other skills to maintain and develop the requirements of the service.
  • Be fully conversant and compliant with all processes which support the delivery of estate services ensuring compliance with contractual KPI targets.
  • Develop and maintain effective working relationships at all levels with both internal and external customers.
  • Adhere to all company policies including but not limited to, code of conduct, data protection and confidentiality.
  • Enthusiastic and pro-active with ideas both during meetings and in general, with the aim of enhancing the overall administrative and helpdesk experience for our customers.
  • Administration Assistant support with all operational functions, including PPM, reactive and audit tasks, to ensure jobs are completed in the contracted timescales, by pro-actively monitoring and chasing work orders to completion, within the required SLA’s.
  • Working very closely with the operations team to ensure the timely and successful close out of all reactive, planned maintenance and audit tasks on our CAFM system (MAXIMO)
  • Assist with both internal and external audits to ensure compliance in statutory, non-statutory and contractual requirements.

What can we offer you?

On offer is a competitive salary, up to £23,500 and benefits package, which includes;

  • 24 days annual leave (+ public holidays)
  • Life Cover equivalent to 1.5 times annual salary
  • Employee discount shopping schemes on major brands and retailers
  • Gym membership discounts 
  • Cycle to work scheme 
  • Holiday purchase scheme
  • 2 corporate social responsibility days per year
  • Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes
  • Attractive Employee Referral Rewards Scheme
  • Access to our growing employee networks including AccessAbility (representing those with physical and mental disabilities), Encompass (representing the LGBTQ+ community), RISE (representing people from ethnic backgrounds), WOMEN TOGETHER (representing women in Equans), Working Parents, and Young Professionals.
  • 24/7 Employee Assistance Program and access to mental wellbeing app

Who are we looking for?

  • Experience of a similar FM Admin role
  • Good people skills with the ability to deal with customers and colleagues.
  • Experience with Microsoft packages (Outlook, Word, Excel, and PowerPoint)
  • Previous experience of procurement systems ( CAFM )
  • Excellent customer service skills
  • Able to identify issues quickly and find an effective resolution
  • Manage multiple customer inquiries without compromising quality 
  • Effective time management  

Who are we?

Equans is a world leader in energy services with nearly 100,000 employees working in more than 50 countries, with an annual turnover of over 17 billion euros.  

In the UK & Ireland, Equans is a provider of technical, FM, regeneration and energy services – with specialist capabilities in smart buildings, green mobility, district & embedded energy and decentralised renewables.

Equans’ 13,500 UK & Ireland employees combine these activities to help businesses, public sector organisations and government to embrace the energy transition towards net zero, and also the digital & industrial transitions that are redesigning the way we move, work and live.

Equans is a Bouygues group company.

What’s next?

If this role is of interest to you, please click below to register, apply, and track your progress! A member of our Resourcing Team will review your application and be in touch.


As part our commitment to better reflect the markets within which we operate, we encourage applications from women, ethnically diverse individuals and people with disabilities, along with all candidates who identify with protected characteristic groups under the Equality Act 2010. 

At Equans we’re committed to delivering a culture where everyone’s voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you’ll find a welcoming and open workplace where you’re supported and encouraged to be your true self at work. 

You’ll also have access to our growing employee networks including AccessAbility (representing those with physical and mental disabilities), Encompass (representing the LGBTQ+ community), RISE (representing people from ethnic backgrounds), WOMEN TOGETHER (representing women in Equans), Working Parents, and Young Professionals.


For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a re-location package with this job role.  Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements.

The Equans Resourcing Team supports this job advert. Agency involvement is not required. All related enquiries must come to the resourcing team not direct to Equans Managers.

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EQUANS is a multi-technical expert that offers a comprehensive range of services across facilities management, energy management and construction.

As an international market leader, we help our customers in the 3 major transitions of today: the energy transition, the industrial transition and the digital transition.