Technical IT Service Desk Analyst

EQUANS is looking for a Technical IT Service Desk Advisor to join our team based at our office in Long Benton, Newcastle on a permanent basis. This is a full time role working 37.5 hours per week. On offer is a salary of £23,400 per annum, dependant upon skills and experience as well as benefits package. 

The Technical IT Service Desk Analyst is required to support the IT Service Desk Team Leader in providing an efficient, cost effective, customer focused IT Service Desk which provides a single point of contact to log, manage and action all customer incidents and service requests.

What will you deliver? 

  • Answer calls and respond to ITSM tickets within agreed KPI targets whilst adhering to quality monitoring guidelines
  • Provision of first line support, including but not limited to triage and appropriate troubleshooting, correct incident categorisation and resolution where possible
  • Retention of end-to-end ownership whilst working with IT Resolver Groups and third parties
  • Communicate incident resolution or request fulfilment to the customer
  • Log all customer issues in the ITSM system accurately and in full detail, completing all administration within timescales and to a high level of accuracy
  • Adhere to effective ITSM queue management
  • Keep up to date with all changes in the EQUANS environment to facilitate understanding and diagnosis of user faults / requirements to ensure point of call resolution is achievable
  • Assessing the criticality of each situation by being proactive and asking for detailed information to help assess urgency and impact
  • Escalate to the relevant Team Leader/Senior Analyst for any high priority business-critical issues or complaints
  • Provision of access management, including but not limited to onboarding of new starters, new starter inductions, system access modifications and timely processing of leavers
  • Develop skill set to provide guidance on all supported software and hardware deployed by the organisation
  • Perform remote / onsite desktop support, including installing and upgrading of software and hardware components
  • Install new / upgrade existing software packages via SCCM
  • Provide support and advice to employees and line managers, explaining IT related policies and procedures in a timely and effective manner
  • Ensure that priority setting, and escalation procedures are applied effectively and that all complaints are responsibly and professionally resolved
  • Contributing to Information Security by assisting in the preservation of confidentiality, integrity, and availability of information, including but not limited to adhering to and supporting Information Security standards, procedures and policies and identifying and raising security incidents as required to the Information Security Team
  • Support audits (internal and external) by complying with requirements to security policies and GDPR
  • Create or amend documentation of new and existing IT Service Desk processes
  • Carry out any ad hoc tasks/duties which may reasonably be expected as requested by IT Management.

What can we offer you? 

On offer is a salary of £22,260 per annum, dependant upon skills and experience as well as benefits package, which includes; 

  • 24 days annual leave (+ public holidays) 
  • Life Cover equivalent to 1 times annual salary 
  • Employee discount shopping schemes on major brands and retailers 
  • Gym membership discounts  
  • Cycle to work scheme  
  • Holiday purchase scheme 
  • 2 corporate social responsibility days per year 
  • Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes 
  • Attractive Employee Referral Rewards Scheme 
  • Access to our growing employee networks including WiE (Women in EQUANS), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Persons Network) and our Disability Network 
  • 24/7 Employee Assistance Program and access to mental wellbeing app.

Who are we looking for? 

 

  • Qualification in the field of Information Technology and / or equivalent work experience
  • A good technical background with knowledge of common software packages and a broad understanding of IT Infrastructures
  • Knowledge of basic computer hardware
  • Experience of desktop operating systems, including Microsoft Windows 10, Microsoft Azure, Office 365 and a broad understanding of IT related permissions
  • Understanding of Networking configurations (LAN/WAN)
  • Good knowledge of a leading IT Service Management Tool
  • Working knowledge of a range of diagnostic utilities
  • Knowledge of ITIL processes – particularly Incident Management, Problem Management and Request Fulfilment
  • Strong ability to quickly understand user requirements and issues
  • Professional telephone manner with ability to remain calm under pressure and be able to express solutions and ideas to colleagues and users at all levels
  • A good understanding of IT Service Desk challenges.

This role includes a DBS Basic check therefore ability to pass is essential. 

Who are we? 

EQUANS is a world leader in energy services with nearly 100,000 employees working in more than 50 countries, with an annual turnover of over 17 billion euros.   

In the UK & Ireland, EQUANS is a provider of technical, FM, regeneration and energy services – with specialist capabilities in smart buildings, green mobility, district & embedded energy and decentralised renewables. 

EQUANS’ 13,500 UK & Ireland employees combine these activities to help businesses, public sector organisations and government to embrace the energy transition towards net zero, and also the digital & industrial transitions that are redesigning the way we move, work and live. 

EQUANS is a Bouygues group company. 

What's next? 

If this role is of interest to you, please click below to register, apply, and track your progress! A member of our Resourcing Team will review your application and be in touch. 

At Equans we’re committed to delivering a culture where everyone’s voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you’ll find a welcoming and open workplace where you’re supported and encouraged to be your true self at work. You’ll also have access to our growing employee networks including WiE (Women in Equans), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Professionals Network) and our Disability Network.  

For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a re-location package with this job role.  Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements. 

The EQUANS Resourcing Team supports this job advert. Agency involvement is not required. All related enquiries must come to the resourcing team not direct to EQUANS Managers. 

Code: CUSENG


IT Business Partner

EQUANS is looking for an IT Business Partner to join our team based from any Equans office with additional working from home on a permanent basis. This is a full-time role working 37.5 hours per week. On offer is a competitive salary , dependent on skills and experience, company vehicle or allowance, bonus and benefits package.

 

This role is responsible for the IT account management and the IT Demand of the Business divisions, focused on developing customer relationships, driving change in technology services ensuring alignment to both business and IT strategies.

The Business Partner is key to gaining customer satisfaction and pivotal in initiating changes in IT service to meet the needs of the business. In this role you will be the voice of IT to the business and the voice of the business to IT. The individual will establish strong business partnerships between the business and the IT team including subject matter experts.

The focus of this role will be aligned to our business divisions which are Sustainable FM, Places and Communities and Digital and Energy Services. You will be accountable for development of strategic business focused technology roadmaps for a division for IT initiatives aligned to the division’s targets and the Equans global and UK IT strategy.

 

What will you deliver?

 Account Management

  • Develop and maintain strong relationships with external clients and senior business stakeholders.
  • Promote IT’s capabilities, challenges and strategies to the business.
  • Initiate business sponsored IT change projects to deliver what the business needs from IT and support the PMO by unblocking obstacles and driving projects.
  • Act as the senior point of escalation for major IT issues for business customers.
  • Monitor the level of customer satisfaction, learn lessons whenever possible, and focus on continuous improvement of IT service delivery for the business area.
  • Build a trusting partnership with the business through consistent reliable delivery and ability to influence and get the job done.

Business Engagement

  • Promote the reduction in complexity and maintain a strategy perspective from an IT and business point of view.
  • Consult with the business to understand the business plans, operational objectives and market forces driving business change.
  • Translate existing core enterprise technology capabilities and solutions available from IT to the business services to reduce distinct solutions for individual contracts.
  • Identify IT projects with the business, work with the Enterprise Architects to develop a strategic technology roadmap, gain business sponsorship and initiate IT projects via the governance process.

Demand and Prioritisation

  • Understand the priorities for the business area and ensure that these are understood by the wider IT team.
  • Work with the IT Service Delivery Manager to identify any gaps in the IT support model for the business area and ensure these are monitored and closed through effective Service Improvement Plans.
  • Work with the PMO to prioritise projects and IT workloads.
  • Communicate the IT work schedule and manage expectations in the business, communicate progress updates, assist with resolving hurdles and gain business decisions.
  • Be accountable for the Shaping phase of the governance process (Brief and business case, etc.)

What can we offer you?

On offer is a competitive salary, car or car allowance, bonus and benefits package, which includes;

  • 25 days annual leave (+ public holidays)
  • Life Cover equivalent to 3 times annual salary
  • Employee discount shopping schemes on major brands and retailers
  • Gym membership discounts 
  • Cycle to work scheme 
  • Holiday purchase scheme
  • 2 corporate social responsibility days per year
  • Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes
  • Attractive Employee Referral Rewards Scheme
  • Access to our growing employee networks including WiE (Women in EQUANS), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Persons Network) and our Disability Network
  • 24/7 Employee Assistance Program and access to mental wellbeing app

Who are we looking for?

  • Capability and confidence to drive technology change programmes through IT processes and manage business focused technology roadmaps.
  • Ability to manage senior stakeholders and be proactive in managing business accounts and positive customer satisfaction.
  • Experience of working in large blue-chip organisations at a senior level in a technology department.
  • Experience in gathering business requirements for large and small technology initiatives, business and solution architecture analysis and project management. 
  • Able to persuade and influence senior decision makers and drive change

Who are we?

EQUANS is a world leader in energy services with nearly 100,000 employees working in more than 50 countries, with an annual turnover of over 17 billion euros.  

In the UK & Ireland, EQUANS is a provider of technical, FM, regeneration and energy services – with specialist capabilities in smart buildings, green mobility, district & embedded energy and decentralised renewables.

EQUANS’ 13,500 UK & Ireland employees combine these activities to help businesses, public sector organisations and government to embrace the energy transition towards net zero, and also the digital & industrial transitions that are redesigning the way we move, work and live.

EQUANS is a Bouygues group company.

 

What's next?

If this role is of interest to you, please click below to register, apply, and track your progress! A member of our Resourcing Team will review your application and be in touch. 

As part of a positive action drive to address under-representation in senior management positions we encourage applications from women, ethnically diverse individuals and people with disabilities, along with all candidates who identify with protected characteristic groups under the Equality Act 2010.

In support of our positive action measures, we will consider applications that do not meet all the technical requirements if candidates can demonstrate how transferable skills will enable them to successfully deliver the remit of the role in an environment which promotes a flexible working culture.

At Equans we’re committed to delivering a culture where everyone’s voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you’ll find a welcoming and open workplace where you’re supported and encouraged to be your true self at work. You’ll also have access to our growing employee networks including WiE (Women in Equans), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Professionals Network) and our Disability Network.

For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a re-location package with this job role.  Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements.

The EQUANS Resourcing Team supports this job advert. Agency involvement is not required. All related enquiries must come to the resourcing team not direct to EQUANS Managers.


Network/Telecoms Engineer

Equans is looking for a Network/Telecoms Engineer to join our team at EDF at Heysham Power Station for a 12 month Fixed-Term contract. This is a full time role working 37 hours per week. On offer is a competitive salary and benefits package.

General Overview

Working within the Network& Telecoms Team you will be responsible for carrying out repairs, planned installations and maintenance work on the Station Telecoms& IT Network.

Main Responsibilities:

Effect repairs to the Network as required. Undertake essential repair works and general maintenance activities at the request of the Team leader. Complete new installation works, complete all report sheets and test certificates as necessary and mark up any drawing alterations. Carry out planned preventative maintenance inspections in accordance with published procedures. Complete all Task/Risk Assessment sheets relating to work.

Technical Competence:
• Must demonstrate a methodical approach to tasks and plan accurately
• Able to follow technical drawings and plans specifications, schedules, and manufacturer’s details.
• Numerical ability for measuring and making calculations (material estimates and measurements)
• Knowledge of a broad spectrum of Telecommunication systems.
• Knowledge of the safe operation of basic hand and power tools
• Understand Network principles and topologies (LAN/WAN), data communication protocols, network operating platforms with respect to the Station and organisational standards.
• Ensuring provision of networked infrastructure services meet international compliance, integrity, security, and availability standards.
• Liaison with the Help Desk with respect to resolving problems within defined service levels; action of Work Order requirements assigned by the Equans Workflow Process.
• Understanding of broad spectrum of Telecommunications Systems, comprising; Digital Radio (DMR), Conventional/IP Telephony, Public Address, Analogue Digital CCTV, Broadcast standard digital media systems and Radiopaging.

Industry Qualifications:
• Must have been a registered apprentice or undergone some equivalent method of training
• Practical training in the Networks & Telecoms Technical Discipline

Equans / EDF Training Requirements:
• Equans Induction (Mandatory)
• Equans Health and Safety (level one) including COSHH(Mandatory)
• Equans Manual Handling (Mandatory)
• EDF - Safe Unescorted Access to Site (Site Specific) (Mandatory)
• EDF - Entry into Radiation and Contamination Controlled Areas (EIRCA & EICCA) (Mandatory)
• EDF - Generic Dressing / Undressing for CCA (DUCCA) (Mandatory)
• EDF – Fire Prevention (Mandatory)
• EDF – Competent Person (Mandatory)
• EDF – Competent Person E&M
• EDF – Foreign Materials Exclusion (Mandatory)

Accountabilities
Key Performance Indicators:
Planning & Organising
• Work with appropriate line supervisors to ensure that tasks are planned and delivered to client specification and agreed service requirements.
• Plan and prioritise work
• Shows clear understanding of role objectives and responsibilities.
• Work schedules and projects are prioritised appropriately and delivered on time.
• An ability to work under pressure taking ownership of all delegated tasks ensuring that all work is of a high standard.

Operational Responsibilities
• Ensure compliance with statutory and company procedures, maintaining up to date knowledge of H/S and Environmental regulations
• Provide out of hours cover where required
• Complete relevant paperwork
• Compliant with all safety related policies and procedures
• Identification and reporting of areas and procedures that fail to meet expected standards (Safety, Technical and Environmental)
• Appropriate risk assessments undertaken on all work.
• Rectifies problems where appropriate (ensuring that the correct procedures are followed)
• All paperwork completed (permits, reports and work order cards) is accurate and submitted within set time scales.

Teamwork
• Establish good working relationships with other team members, provide guidance to others (e.g., apprentices)
• Willingly contribute to the overall team and company objectives, responding quickly to new directives
• Delivers/Contributes to pre-job briefs, exchanging ideas and putting forward suggestions to improve team performance.
• Positive feedback from other team members.
• Good communication skills, with the ability to communicate at all levels in a clear and concise manner. Interacting positively with the client and their representatives, proactively sharing information with others.

Health & Safety
• Reads and understands the relevant generic Risk Assessment
• Completes Point of work Risk Assessment
• Ensures appropriate PPE is worn/used and is good working order
• Ensures work area is protected using appropriate barriers/signs
• Ensures full training has been received for each aspect of the job
• Ensures work area is left safe on completion of the job
• Uses appropriate access equipment where necessary

What can we offer you?

On offer is a competitive salary and benefits package, which includes;

  • 24 days annual leave (+ public holidays)
  • Life Cover equivalent to 1 times annual salary
  • Employee discount shopping schemes on major brands and retailers
  • Gym membership discounts 
  • Cycle to work scheme 
  • Holiday purchase scheme
  • 2 corporate social responsibility days per year
  • Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes
  • Attractive Employee Referral Rewards Scheme
  • Access to our growing employee networks including AccessAbility (representing those with physical and mental disabilities), Encompass (representing the LGBTQ+ community), RISE (representing people from ethnic backgrounds), WOMEN TOGETHER (representing women in Equans), Working Parents, and Young Professionals.
  • 24/7 Employee Assistance Program and access to mental wellbeing app

Who are we?

Equans is a world leader in energy services with nearly 100,000 employees working in more than 50 countries, with an annual turnover of over 17 billion euros.  

In the UK & Ireland, Equans is a provider of technical, FM, regeneration and energy services – with specialist capabilities in smart buildings, green mobility, district & embedded energy and decentralised renewables.

Equans’ 13,500 UK & Ireland employees combine these activities to help businesses, public sector organisations and government to embrace the energy transition towards net zero, and also the digital & industrial transitions that are redesigning the way we move, work and live.

Equans is a Bouygues group company.

What's next?

If this role is of interest to you, please click below to register, apply, and track your progress! A member of our Resourcing Team will review your application and be in touch.

ENGENG

As part our commitment to better reflect the markets within which we operate, we encourage applications from women, ethnically diverse individuals and people with disabilities, along with all candidates who identify with protected characteristic groups under the Equality Act 2010. 

At Equans we’re committed to delivering a culture where everyone’s voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you'll find a welcoming and open workplace where you're supported and encouraged to be your true self at work. 

You'll also have access to our growing employee networks including AccessAbility (representing those with physical and mental disabilities), Encompass (representing the LGBTQ+ community), RISE (representing people from ethnic backgrounds), WOMEN TOGETHER (representing women in Equans), Working Parents, and Young Professionals.

 

For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a re-location package with this job role.  Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements.

The Equans Resourcing Team supports this job advert. Agency involvement is not required. All related enquiries must come to the resourcing team not direct to Equans Managers.


SAP Domain Lead – HR/Payroll

Equans is looking for a SAP Domain Lead (HR/Payroll) to join our team on a permanent basis. This is a full-time role working 37.5 hours per week. On offer is a competitive salary, bonus and benefits package.

This role is hybrid role, with occasional travel required to the Northeast.

Working within the Equans UK SAP ERP Service Delivery Team (SDT) & reporting to the ERP Service Delivery Manager, the Domain Lead will be directly responsible as the principal customer relationship link between our SAP ERP preferred technical support business partners and Equans UK HR and Payroll business stakeholders.

This role is critical to manage and support the continued expansion of the utilisation of the Equans UK SAP ERP systems to support the continued growth of the Equans UK business by ensuring a suitable, stable, & scalable SAP ERP HR & Payroll platform exists.

The Domain Lead is primarily responsible for maximizing the value delivered to Equans UK HR and Payroll business stakeholders ensuring that product prioritisation, workload and delivery is aligned with the Equans UK HR and Payroll business Stakeholders expectations. As well as this the they will be expected to co create the roadmap for the next 12 to 24 months and lead a large Payroll integration Project.

Working as Equans UK SAP ERP Payroll and HR Subject Matter Expert the Domain Lead will provide comprehensive functional guidance, support & advice specific in all aspects of Equans UK HR & Payroll domain solution activities, including: Process and Data, System design and configuration, system security and authorisations, reporting and KPI’s, and UK legal requirements relating to HR & Payroll technical compliance and Implementation.

What will you deliver?

  • Providing evaluation & approvals of SAP ERP HR & Payroll Service Pack releases & SAP ERP note applications, progressing with relevant internal & external parties co-ordinating planned release cycles where applicable
  • Evaluating business change requests & fully documenting the business requirements
  • Providing and facilitating a robust test strategy & approach for any given change
  • Ensuring that system integration testing is performed for the product
  • Planning & supporting of Business Acceptance Testing
  • Informing the production release strategy for any given change
  • Acting in the capacity of a Project Lead
  • Providing the single point of contact between business teams & technical teams & third parties to analyse & articulate requirements
  • Assisting with the writing of detailed solution recommendations
  • Working to EQUANS UK standards & best practices, where possible taking advantage of new ways of working (Agile) & associated tools
  • Ensuring new solutions have no adverse impact on the Business, or the services provided by the SAP ERP SDT function
  • Routine analysis of latest SAP ERP initiatives, performing system functionality reviews & providing reports/documents where appropriate
  • Attending relevant ‘Special Interest Group’ meetings
  • Setting up & managing improvement focus groups/workshops with the appropriate business teams & process owners to discuss incident remediation, service requests & change requests to build a forward schedule of change register
  • Actively contribute ideas to improve the services provided by the SAP ERP SDT function
  • Acknowledge and apply feedback from business stakeholders and SAP ERP preferred technical support partners
  • Support the SAP ERP SDT to deliver value to the business always aligning the team to the SAP ERP vision and roadmap

What can we offer you?

On offer is a competitive salary, bonus and benefits package, which includes;

  • 25 days annual leave (+ public holidays)
  • Life Cover equivalent to 2 times annual salary
  • Employee discount shopping schemes on major brands and retailers
  • Gym membership discounts 
  • Cycle to work scheme 
  • Holiday purchase scheme
  • 2 corporate social responsibility days per year
  • Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes
  • Attractive Employee Referral Rewards Scheme
  • Access to our growing employee networks including AccessAbility (representing those with physical and mental disabilities), Encompass (representing the LGBTQ+ community), RISE (representing people from ethnic backgrounds), WOMEN TOGETHER (representing women in Equans), Working Parents, and Young Professionals.
  • 24/7 Employee Assistance Program and access to mental wellbeing app

Who are we looking for?

  • Qualified to a degree level or equivalent
  • A proven history of positive results acting in a support or SME capacity within the SAP ERP HR & Payroll domain
  • A thorough background in either Payroll/HR process or general SAP ERP functionality in a supporting role
  • A demonstrable history & ability of being able to investigate complex business & SAP ERP issues (both functional & technical) with a view to resolving and/or articulating to the necessary audience / resolver groups
  • SAP ERP HCM qualifications desirable
  • Project management qualification desirable
  • Product Owner qualification desirable
  • Certification in either a relevant IT or Business process background

Who are we?

Equans is a world leader in energy services with nearly 100,000 employees working in more than 50 countries, with an annual turnover of over 17 billion euros.  

In the UK & Ireland, Equans is a provider of technical, FM, regeneration and energy services – with specialist capabilities in smart buildings, green mobility, district & embedded energy and decentralised renewables.

Equans’ 13,500 UK & Ireland employees combine these activities to help businesses, public sector organisations and government to embrace the energy transition towards net zero, and also the digital & industrial transitions that are redesigning the way we move, work and live.

Equans is a Bouygues group company.

What's next?

If this role is of interest to you, please click below to register, apply, and track your progress! A member of our Resourcing Team will review your application and be in touch. 

As part our commitment to better reflect the markets within which we operate, we encourage applications from women, ethnically diverse individuals and people with disabilities, along with all candidates who identify with protected characteristic groups under the Equality Act 2010. 

At Equans we’re committed to delivering a culture where everyone’s voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you'll find a welcoming and open workplace where you're supported and encouraged to be your true self at work. 

You'll also have access to our growing employee networks including AccessAbility (representing those with physical and mental disabilities), Encompass (representing the LGBTQ+ community), RISE (representing people from ethnic backgrounds), WOMEN TOGETHER (representing women in Equans), Working Parents, and Young Professionals.

 

For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a re-location package with this job role.  Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements.

The Equans Resourcing Team supports this job advert. Agency involvement is not required. All related enquiries must come to the resourcing team not direct to Equans Managers.


Senior IT Business Analyst - SAP

EQUANS is looking for a Senior IT Business Analyst - SAP to join our team on a permanent basis. This is a full-time role working 37.5 hours per week. On offer is a salary banding of £60,000-£65,000, dependent upon skills and experience, company vehicle or allowance, bonus and benefits package.

Are you a skilled Senior IT Business Analyst with ERP experience in business analysis, specifically focusing on SAP systems. Are you on the lookout for a new challenge where you can apply your expertise in driving strategic initiatives, leading complex projects, and influencing organisational decision[1]making within the SAP landscape?

The ideal candidate will have exceptional communication, stakeholder management, facilitation, presentation, and documentation skills. Effective communication and managing relationships will be crucial in ensuring the alignment of IT solutions with business goals. This position welcomes business analysts from various industry sectors, emphasising transferrable skills.

The Senior IT Business Analyst SAP role involves identifying business change improvements for current and new digital applications and ecosystems within the ERP framework. This position will lead complex SAP initiatives to align SAP solutions with broader business goals. As a key senior member of the business change, project demand, and delivery teams, you will play a pivotal role in bridging the gap between business and technical aspects to facilitate digital transformation for EQUANS IT within the SAP environment.

In this role, you will work on diverse initiatives and projects within the ERP Portfolio, spanning various business sectors, including Digital & Energy Services, Sustainable FM, Places & Communities, and Zero carbon initiatives. As a crucial part of the Solutions Management Team, you will collaborate with architects, analysts, business partners, project managers, and technology specialists.

The role offers a flexible working environment within an established and highly motivated, collaborative team with ongoing development and career opportunities. Practical experience, passion, and a commitment to continuous learning are highly valued. EQUANS UK is dedicated to leading the transition to a new zero-carbon economy, operating at the highest economic, social, and environmental standards. If you are passionate about the role, even if you don't meet all the requirements, please apply.

 

Key Responsibilities

  • Leadership and Team Collaboration: As a Senior IT Business Analyst – SAP, you are expected to assume a leadership role, leveraging your specialised knowledge in the SAP domain to enhance the organisation's use of SAP solutions. This involves understanding and aligning SAP capabilities with business requirements, providing insights into SAP-related decision-making, and collaborating with relevant teams to ensure the effective integration of SAP solutions into strategic initiatives
  • Problem-Solving and Decision-Making: Utilise your SAP domain expertise to align IT solutions, particularly those involving SAP, with overarching business goals. Collaborate with project managers and senior management to ensure that SAP solutions contribute effectively to the organisation's objectives. Your insights will be crucial in contributing to problem-solving and shaping the direction of strategic ERP initiatives at an organisational level
  • Technical Expertise: Your role will demand the application of advanced business analytical methods and tools such as requirements gathering, validation, gap analysis, process optimisation and the formulation of comprehensive business cases. With a focus on? SAP related processes and functionalities, you will produce professional documentation and analytical artifacts for both the business and technical community
  • Communication Skills: You will be adept at articulating complex SAP concepts to non-technical stakeholders and may be involved in presenting to executive leadership. Your communication prowess will play a key role in ensuring effective collaboration and understanding across diverse teams. Exceptional stakeholder management, and documentation skills are also paramount in this role, enabling you to effectively influence technical decision[1]making related to SAP and contribute to the strategic realisation of optimal business outcome
  • Business Transformation and Process Improvement: With your wealth of experience, you will play a central role in refining and enhancing business analysis processes related to SAP. Your focus on business transformation and process improvement within the SAP/ERP domain will contribute significantly to boosting operational efficiency and effectiveness throughout the organisation, aligning methodologies with industry best practices.
  • Risk Management: In your capacity as a Senior IT Business Analyst, you will take on an active role in assessing and managing risks related to SAP at a broader organisational level. Your seasoned judgment will be instrumental in identifying potential risks, implementing mitigation strategies, and ensuring a comprehensive approach to risk management within SAP projects

Key Accountabilities

  • Lead and facilitate the development of business requirements, integration, and data concepts in Finance, Procurement, and supply chain, aligning them with EQUANS technology ecosystem capabilities
  • Collaborate closely with third parties to address EQUANS technology ecosystem capabilities, integrations, and design, ensuring adherence to IT standards, security, privacy, compliance, and regulatory requirements in HR; Payroll; Contract mobilisations; Finance and Procurement Services
  • Oversee operational and governance support in all ERP Services, including process and tool governance, management, and continuous improvement of support services
  • Provide guidance to stakeholders in HR; Finance and Procurement, influencing them towards cost-effective and strategic solutions
  • Manage BA activities and management information analysis for the office of the CIO, focusing on HR; Finance and Procurement Services
  • Collaborate with IT Business partners on bids and new business non-standard initiatives related to HR; Payroll; Contract mobilisations; Finance; Procurement and supply chain
  • Lead the project team through the design and planning phase in HR; Finance; Procurement; and supply chain, building strong networks within IT and across the wider business
  • Support and deputise for the Principal Business Architect as required, particularly in matters related to HR; Finance and Procurement Services
  • Analyse and understand business problems and potential solutions in HR; Contract mobilisations; Finance; Procurement; and supply chain with the Business Stakeholder or Sponsor
  • Facilitate and lead cross-functional workshops to address complex business or systems issues in HR; Finance and Procurement, influencing and innovating while adapting to a dynamic business organisation
  • Assist, guide, and influence the Business Sponsor toward designing solutions in HR; Finance and Procurement Services in the organisation's best interests, in conjunction with other project team members
  • Deliver project estimating, planning, business case development, risk/issue management, and progress reporting, specifically for HR; Finance and Procurement initiatives
  • Develop business cases in HR; Finance and Procurement, covering estimated benefits, costs, and design options
  • Conduct detailed business requirements analysis in HR; Finance and Procurement to elicit, prioritise, organise, catalogue, and manage multiple levels of requirements
  • Document project requirements, both functional and non-functional, with a focus on SAP system functionalities in HR; Contract mobilisations; Finance; Procurement; and supply chain
  • Deliver project estimating, planning, business case development, risk/issue management, and progress reporting in HR; Finance and Procurement
  • Act as the single point of expertise on the project, liaising with EQUANS IT to resolve issues uncovered, and reporting on results into the Lead Project Manager, with a specific focus on HR; Finance and Procurement domains

What can we offer you?

On offer is a competitive salary, car or car allowance, bonus and benefits package, which includes;

  • 25 days annual leave (+ public holidays)
  • Life Cover equivalent to 3 times annual salary
  • Employee discount shopping schemes on major brands and retailers
  • Gym membership discounts 
  • Cycle to work scheme 
  • Holiday purchase scheme
  • 2 corporate social responsibility days per year
  • Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes
  • Attractive Employee Referral Rewards Scheme
  • Access to our growing employee networks including AccessAbility (representing those with physical and mental disabilities), Encompass (representing the LGBTQ+ community), RISE (representing people from ethnic backgrounds), WOMEN TOGETHER (representing women in Equans), Working Parents, and Young Professionals.
  • 24/7 Employee Assistance Program and access to mental wellbeing app

Who are we looking for?

  • Educated to Degree level and would be advantageous in a numerate (Finance, Mathematics, Engineering or Scientific) or Computer Science subject. Or equivalent experience
  • Will have a BCS Diploma in Business Analysis or similar and SAP Certification (functional or technical)
  • It would be advantageous to be further qualified in financial accounting, digital building ecosystems, system integration and data analysis, but this is not essential
  • In-depth knowledge of SAP modules, functionalities, and best practices.
  • Proven experience in SAP implementation, configuration, and customisation.
  • Comprehensive knowledge of SAP usage in the business context, enabling the recommendation of alternative solutions with cost/benefit analysis
  • Strong understanding of ERP systems beyond SAP, focusing on integration and interoperability
  • Hands-on experience in analysing and optimising business processes within an ERP framewor
  • Strong functional knowledge of other P2P products and its integration with SAP
  • Understanding of how Coupa influences SAP processes
  • Cross-modular experience in SAP with a comprehensive understanding of integration points with other key modules and 3rd party solutions
  • Experience of Finance, HR, Marketing, Energy, Digital Communication, CRM and Technical Services Platforms will be highly advantageous
  • Possesses excellent communication skills and stakeholder management expertise, capable of engaging with stakeholders at all levels to ensure seamless collaboration and understanding
  • Experience of project delivery, where the Business Analyst has led the delivery of an initiative will be highly advantageous
  • the ability to use a variety of techniques to undertake analyse and deconstruct problems e.g. SWOT, Benefits and Gap Analysis, Requirements prioritisation, process reengineering, business context and data analysis

Who are we?

EQUANS is a world leader in energy services with nearly 100,000 employees working in more than 50 countries, with an annual turnover of over 17 billion euros.  

In the UK & Ireland, EQUANS is a provider of technical, FM, regeneration and energy services – with specialist capabilities in smart buildings, green mobility, district & embedded energy and decentralised renewables.

EQUANS’ 13,500 UK & Ireland employees combine these activities to help businesses, public sector organisations and government to embrace the energy transition towards net zero, and also the digital & industrial transitions that are redesigning the way we move, work and live.

EQUANS is a Bouygues group company.

 

What's next?

If this role is of interest to you, please click below to register, apply, and track your progress! A member of our Resourcing Team will review your application and be in touch. 

As part of a positive action drive to address under-representation in senior management positions we encourage applications from women, ethnically diverse individuals and people with disabilities, along with all candidates who identify with protected characteristic groups under the Equality Act 2010.

In support of our positive action measures, we will consider applications that do not meet all the technical requirements if candidates can demonstrate how transferable skills will enable them to successfully deliver the remit of the role in an environment which promotes a flexible working culture.

At Equans we’re committed to delivering a culture where everyone’s voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you’ll find a welcoming and open workplace where you’re supported and encouraged to be your true self at work. You'll also have access to our growing employee networks including AccessAbility (representing those with physical and mental disabilities), Encompass (representing the LGBTQ+ community), RISE (representing people from ethnic backgrounds), WOMEN TOGETHER (representing women in Equans), Working Parents, and Young Professionals.

For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a re-location package with this job role.  Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements.

The EQUANS Resourcing Team supports this job advert. Agency involvement is not required. All related enquiries must come to the resourcing team not direct to EQUANS Managers.