Document Controller

Equans is looking for a Document Controller to join our team, our head office based is Hatfield however you will spend most of your working week on our site in Wembley. This is a full time, permanent role with  a salary of up to £30,000 - £35,000 depending on skills and experience, plus benefits package.

This role is to work in our Places and Communities department specialising in refurbishments. Our ideal candidate will have document control experience in construction. You will be confidant when working with site teams and senior managers, as well as managing multiple projects at one time.

If this sounds like you and something you would be interested in we would love to hear from you!

What will you deliver?

To manage the internal document systems and ensure that all documents are filed correctly, that they are up to date and the latest version. To ensure that all documents are distributed in accordance with the PMP.

  • Act as EQUANS point of contact for all drawing and document control issues
  • Ensure that all information is recorded and retained on central document management system
  • Review and control of document management protocols
  • Archiving historical documentation
  • Assist Design Managers/Co-ordinators and project teams in document management
  • Clear communication of expectations for documents management with designers / design sub-contractors
  • Liaison with the project team for production of information for sub contract enquiries Monitoring document production logs
  • Produce weekly report of information logged and circulate
  • Monitoring of design technical queries
  • Distribution of design information
  • Completion, maintenance and monitoring of records
  • Ensure proper records maintained for document distribution
  • Archive superseded documents
  • Weekly reporting
  • Compilation of O&M Manuals
  • Training new users and offering refresher sessions to existing users
  • Visiting site to assist team members with using the document control systems

Who are we looking for?

• Proven experience of working within Document Control
• Knowledge and experience of Document Management toolsets
• Strong Microsoft Office experience
• Experience of working in the construction industry
• Driving license is preferred

Who are we?

Equans is a world leader in energy services with nearly 100,000 employees working in more than 50 countries, with an annual turnover of over 17 billion euros.  

In the UK & Ireland, Equans is a provider of technical, FM, regeneration and energy services – with specialist capabilities in smart buildings, green mobility, district & embedded energy and decentralised renewables.

Equans’ 13,500 UK & Ireland employees combine these activities to help businesses, public sector organisations and government to embrace the energy transition towards net zero, and also the digital & industrial transitions that are redesigning the way we move, work and live.

Equans is a Bouygues group company.

What's next?

If this role is of interest to you, please click below to register, apply, and track your progress! A member of our Resourcing Team will review your application and be in touch.

At Equans we’re committed to delivering a culture where everyone’s voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you’ll find a welcoming and open workplace where you’re supported and encouraged to be your true self at work. You’ll also have access to our growing employee networks including WiE (Women in Equans), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Professionals Network) and our Disability Network.

For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a re-location package with this job role.  Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements.

The Equans Resourcing Team supports this job advert. Agency involvement is not required. All related enquiries must come to the resourcing team not direct to Equans Managers.


Planner (12 Month Fixed Term Contract)

Equans is looking for a Production Planner to join our team in Holbeck, Leeds on a 12 Month Fixed Term Contract.

This is a full time role. On offer is a competitive salary and benefits package.

What will you deliver?

  • Manually inputting order from our client system where required 
  • Sending back and questioning orders with our client if there’s insufficient details or errors
  • Providing excellent customer service over the telephone and emails
  • Booking in Jobs with tenants and clients and allocating to the most suitable engineer
  • Dealing quickly with emergency orders, and passing the job out to the closest engineer
  • Rebooking orders when necessary
  • Dealing with queries and assisting with no accesses from our engineers
  • Ordering and procuring materials from our suppliers list
  • Scheduling delivery of materials to site

What can we offer you?

On offer is a competitive salary and benefits package, which includes;

  • 24 days annual leave (+ public holidays)
  • Life Cover equivalent to 1.5 times annual salary
  • Employee discount shopping schemes on major brands and retailers
  • Gym membership discounts 
  • Cycle to work scheme 
  • Holiday purchase scheme
  • 2 corporate social responsibility days per year
  • Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes
  • Attractive Employee Referral Rewards Scheme
  • Access to our growing employee networks including WiE (Women in Equans), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Persons Network) and our Disability Network
  • 24/7 Employee Assistance Program and access to mental wellbeing app

Who are we looking for?

  • Previous experience as an administrator (Desirable)
  • Previous experience in procuring materials (Desirable)
  • Excellent customer service skills
  • Good attention to detail.
  • Good at managing own workload and identifying high priority tasks
  • Strong ICT skills

Who are we?

Equans is a world leader in energy services with nearly 100,000 employees working in more than 50 countries, with an annual turnover of over 17 billion euros.  

In the UK & Ireland, Equans is a provider of technical, FM, regeneration and energy services – with specialist capabilities in smart buildings, green mobility, district & embedded energy and decentralised renewables.

Equans’ 13,500 UK & Ireland employees combine these activities to help businesses, public sector organisations and government to embrace the energy transition towards net zero, and also the digital & industrial transitions that are redesigning the way we move, work and live.

Equans is a Bouygues group company.

What's next?

If this role is of interest to you, please click below to register, apply, and track your progress! A member of our Resourcing Team will review your application and be in touch.

Code: CUSENG

At Equans we’re committed to delivering a culture where everyone’s voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you’ll find a welcoming and open workplace where you’re supported and encouraged to be your true self at work. You’ll also have access to our growing employee networks including WiE (Women in Equans), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Professionals Network) and our Disability Network.

For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a re-location package with this job role.  Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements.

The Equans Resourcing Team supports this job advert. Agency involvement is not required. All related enquiries must come to the resourcing team not direct to Equans Managers.


Premises Management Officer

Equans is looking for a FM Property Officer to join our team in Grimsby and surrounding areas. On offer is a salary up to £27,500 depending on skills and experience and benefits package. This is an 11 month FTC role.

This role involves travelling to our different sites across Grimsby and surrounding areas therefor a driving license and vehicle is essential. We will cover mileage. 

EQUANS have identified a great opportunity to introduce a Facilities Management professional to their Facilities Management (FM) team.  EQUANS are looking to employ a confident and motivated professional to work at the North East Lincolnshire Contract who is looking for career and personal development opportunities.  The successful candidate will be responsible to the FM Manager and assist with the delivery of Facilities Management services across a portfolio of commercial properties.

The applicant will be required to be technically competent and will assist to develop and deliver improved Facilities Management focusing on day-to-day services to include security, cleaning, property maintenance and managing property service in support of other team members.  The role will include the need for the individual to demonstrate continuous improvement in their career development.

 What will you deliver?

  • Contract management – Management of hard and soft service contracts
  • Financial forecasting/budgeting
  • Assist to plan and oversee building work/renovations
  • Allocating and managing space within buildings
  • Managing building maintenance activities, reactive and planned legislative.
  • Planning, coordinating and successful management of soft and hard FM services
  • Time management and the ability to handle a complex workload

What can we offer you?

On offer is a salary up to £27,500 and benefits package, which includes;

  • 24 days annual leave (+ public holidays)
  • Life Cover equivalent to 1 times annual salary
  • Employee discount shopping schemes on major brands and retailers
  • Gym membership discounts 
  • Cycle to work scheme 
  • Holiday purchase scheme
  • 2 corporate social responsibility days per year
  • Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes
  • Attractive Employee Referral Rewards Scheme
  • Access to our growing employee networks including WiE (Women in Equans), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Persons Network) and our Disability Network
  • 24/7 Employee Assistance Program and access to mental wellbeing app

Who are we looking for?

  • Experience working within the property sector 
  • Suitable FM experience and or BIFM L3 qualification
  • Commercial Awareness
  • Interpersonal and communication skills are essential.
  • Ability to support project teams providing technical information which can be communicated and presented confidently, clearly and expressively to clients and stakeholder
  • Computer Skills and the ability to effectively use IT including databases and Microsoft Word Excel Outlook and Teams
  • Contract management experience
  • Driving license and vehicle

Who are we?

Equans is a world leader in energy services with nearly 100,000 employees working in more than 50 countries, with an annual turnover of over 17 billion euros.  

In the UK & Ireland, Equans is a provider of technical, FM, regeneration and energy services – with specialist capabilities in smart buildings, green mobility, district & embedded energy and decentralised renewables.

Equans’ 13,500 UK & Ireland employees combine these activities to help businesses, public sector organisations and government to embrace the energy transition towards net zero, and also the digital & industrial transitions that are redesigning the way we move, work and live.

Equans is a Bouygues group company.

What’s next?

If this role is of interest to you, please click below to register, apply, and track your progress! A member of our Resourcing Team will review your application and be in touch.

At Equans we’re committed to delivering a culture where everyone’s voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you’ll find a welcoming and open workplace where you’re supported and encouraged to be your true self at work. You’ll also have access to our growing employee networks including WiE (Women in Equans), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Professionals Network) and our Disability Network.

For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a re-location package with this job role.  Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements.

The Equans Resourcing Team supports this job advert. Agency involvement is not required. All related enquiries must come to the resourcing team not direct to Equans Managers.


Workflow Coordinator

EQUANS is looking for a Workflow Coordinator to join our team based in Rotherham (on-site) on a temporary basis (12 months FTC). This is a full time role working 40 hours per week. On offer is a salary of £25,791 per annum and benefits package. 

 

As a Workflow Coordinator, you will respond to, plan and organise the full life cycle of all facilities management work from customer enquiry to job completion. You will be expected to deliver excellent customer service, interpreting, and managing work orders through the Maximo system, planning, and dispatching both reactive and planned maintenance works to a number of engineers, sub-contractors, and site managers across various locations, ensuring all are completed within contractually defined SLA’s and providing administrative support where appropriate.

What will you deliver? 

  • First point of contact for incoming telep
  • hone calls and service requests received by telephone and e-mail from EQUANS staff and our customers.
  • Interpret and log work order requests, inputting details into an electronic facilities management (CAFM) system, providing and tracking regular updates to the status of the request through to work complete status in line with Service Level Agreements (SLA’s). 
  • Understand, identify, and apply the SLA for each service request and set expectations with customers.
  • Sort and dispatch call to engineers, sub-contractors and site managers based on the correct skill sets, geographical location and service delivery arrangements.
  • Re-plan/assign as required to manage workload and priorities of response.
  • Meet SLA targets and respond to customer requests.
  • Plan daily workload for engineers using available systems.
  • Prioritise urgent jobs and plan and dispatch operative/sub-contract support to meet urgent demands.
  • Organise planned maintenance for engineers, sub-contractors, and site managers. 
  • Raise purchase requisition and/or purchase orders as directed.
  • Ensure compliance with statutory and company procedures, across all functions within responsible areas.
  • Escalate any complaints as required and support continuous improvement activity to reduce levels of customer complaints.
  • Analysis of job history/running reports to avoid duplication.
  • Promote customer feedback and surveys.
  • Taking and distributing of minutes.
  • Ad hoc site visits – familiarisation visits to sites you are responsible for, meeting the team.
  • Comply with company procedures to ensure that all risks relating to safety, health, environment, and quality are effectively managed through the use of risk assessments, PPE, training, and company procedures to ensure a safe working environment.
  • Highlight any potential SLA breaches to Jeopardy Supervisor.
  • Ad hoc administration duties.

What can we offer you? 

On offer is a salary of £25,791 per annum and benefits package, which includes; 

  • 24 days annual leave (+ public holidays).
  • Life Cover equivalent to 1.5 times annual salary.
  • Employee discount shopping schemes on major brands and retailers.
  • Gym membership discounts.
  • Cycle to work scheme.
  • Holiday purchase scheme.
  • 2 corporate social responsibility days per year.
  • Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes.
  • Attractive Employee Referral Rewards Scheme.
  • Access to our growing employee networks.
  • 24/7 Employee Assistance Program and access to mental wellbeing app.

Who are we looking for? 

 

  • Proficient in the use of IT, Microsoft Outlook, and Office.
  • Experience of the CAFM system (Maximo, ideally) is highly desirable.
  • Experience in a customer service role is highly desirable. 
  • Excellent communication skills.
  • Ability to work as part of a busy team.
  • Tenacious approach to works management.
  • Experience in minute taking.

This role includes an enhanced DBS with Barred Lists check therefore ability to pass is essential. 

Who are we? 

EQUANS is a world leader in energy services with nearly 100,000 employees working in more than 50 countries, with an annual turnover of over 17 billion euros.   

In the UK & Ireland, EQUANS is a provider of technical, FM, regeneration and energy services – with specialist capabilities in smart buildings, green mobility, district & embedded energy and decentralised renewables. 

EQUANS’ 13,500 UK & Ireland employees combine these activities to help businesses, public sector organisations and government to embrace the energy transition towards net zero, and also the digital & industrial transitions that are redesigning the way we move, work and live. 

EQUANS is a Bouygues group company. 

What's next? 

If this role is of interest to you, please click below to register, apply, and track your progress! A member of our Resourcing Team will review your application and be in touch. 

At Equans we’re committed to delivering a culture where everyone’s voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you’ll find a welcoming and open workplace where you’re supported and encouraged to be your true self at work. You’ll also have access to our growing employee networks including WiE (Women in Equans), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Professionals Network) and our Disability Network.  

For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a re-location package with this job role.  Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements. 

The EQUANS Resourcing Team supports this job advert. Agency involvement is not required. All related enquiries must come to the resourcing team not direct to EQUANS Managers. 


Helpdesk Team Leader

EQUANS is looking for a Helpdesk Team Leader to join our us based in Stoke-on-Trent on a permanent basis. This is a full time role working 40 hours per week. On offer is a competitive salary and benefits package.  
Leading the Stoke Regional Operations Centre (ROC) team to provide an efficient, effective and high-quality helpdesk and business support service to all customers of the ROC.

The Helpdesk team is the first point of contact for a variety of facilities management requirements and administration which interfaces with onsite teams and clients (both internal and external) so excellent communication skills, organisation skills and commercial awareness is essential.

With strong people management skills, customer focus and the ability to understand and interpret complex contractual requirements, the Helpdesk Team Leader will effectively manage the day to day operations ensuring the team deliver a friendly and proactive service, effectively handling queries and managing them in accordance with contractual requirements.

The Helpdesk Team Leader will be expected to monitor and manage performance against the wide-ranging contractual obligations, identifying coaching opportunities and training needs as well as celebrating success and sharing best practice. They will need to maintain a robust quality assurance system to ensure service quality and levels are maintained at the highest standards.

The Team Leader will be expected to work collaboratively across the business to promote closer professional working relationships, ensure service reviews are conducted in a timely manner and ensure actions are followed up quickly and robustly. You will work closely with stakeholders (including Regional Managers/Subcontractors/Procurement/Technical Team and Auditors) to manage a breadth of KPI’s including, Continuous Improvement, Performance, Productivity and Statutory KPI’s.
 What will you deliver?  

  • Day to day management of a Team of Co-Ordinators and Senior Co-Ordinator.
  • Use of HR management tools to record absence and holidays.
  • Performance management of the team including regular reviews PD’s and Development plans.
  • Daily review of KPI’s – specifically Stat M1/M2 and Maint M4.
  • Oversee Admin paperwork – using the Evidence matrix.
  • Work with CAFM lead to ensure schedules are up to date and aligned, highlight discrepancies.
  • Stakeholder management including Regional Operations Teams, HMCTS, subcontractors, CAFM, Regional Technical Team, Auditors and procurement team. 
  • Provide data on how the Compliance Team is performing highlighting any risks or issues. 
  • Identification of process improvement and recommendations to improve ways of working.
  • Maintain staffing in line with TOM and highlight any risks or issues.
  • Work with the regional teams to ensure historical jobs are closed in a timely manner by attending an open works call each week. To deal with any escalation raised by the Regional in relation to non delivery of work.
  • Working with the subcontractors – provide feedback to procurement for Supplier Relationship meetings.
  • Implementation and lead on weekly KPI calls with Regional Teams.
  • Use of management tools such as Maximo, Coupa, BI Launchpad to analyse data.
  • Liaise directly with HMCTS on any issues regarding to complaints.

 What can we offer you?  On offer is a competitive salary and benefits package, which includes;  

  • 24 days annual leave (+ public holidays).
  • Life Cover equivalent to 1.5 times annual salary.
  • Employee discount shopping schemes on major brands and retailers.
  • Gym membership discounts.
  • Cycle to work scheme.
  • Holiday purchase scheme.
  • 2 corporate social responsibility days per year.
  • Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes.
  • Attractive Employee Referral Rewards Scheme.
  • Access to our growing employee networks.
  • 24/7 Employee Assistance Program and access to mental wellbeing app.

  Who are we looking for? 

  • Minimum 1 years’ experience of leading a frontline customer service team.
  • Minimum 2 years’ experience in an FM helpdesk environment (desirable).
  • Relevant professional qualification (customer service, facilities management).
  • Excellent communicator.
  • Experience of leading and motivating a team to deliver the best customer experience whilst operating within defined contractual obligations.
  • Confident performance manager.
  • Experience of Microsoft Office 365 applications.
  • Strong people manager, calm under pressure, approachable with an interest in developing team members.

 Who are we?  EQUANS is a world leader in energy services with nearly 100,000 employees working in more than 50 countries, with an annual turnover of over 17 billion euros.   In the UK & Ireland, EQUANS is a provider of technical, FM, regeneration and energy services – with specialist capabilities in smart buildings, green mobility, district & embedded energy and decentralised renewables. EQUANS’ 13,500 UK & Ireland employees combine these activities to help businesses, public sector organisations and government to embrace the energy transition towards net zero, and also the digital & industrial transitions that are redesigning the way we move, work and live. EQUANS is a Bouygues group company.  What's next?  If this role is of interest to you, please click below to register, apply, and track your progress! A member of our Resourcing Team will review your application and be in touch.  At Equans we’re committed to delivering a culture where everyone’s voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you’ll find a welcoming and open workplace where you’re supported and encouraged to be your true self at work. You’ll also have access to our growing employee networks including WiE (Women in Equans), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Professionals Network) and our Disability Network.  For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a re-location package with this job role.  Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements.  The EQUANS Resourcing Team supports this job advert. Agency involvement is not required. All related enquiries must come to the resourcing team not direct to EQUANS Managers. 


Helpdesk Coordinator - Weekends

EQUANS is looking for a Helpdesk Coordinator to join our team in Bellshill on a permanent basis. This is a part-time role working 17 hours per week. On offer is a competitive salary and benefits package.  
Exciting New opportunity with leading Facilities Management provider – EQUANS

EQUANS are recruiting for an established Facilities Helpdesk based in Bellshill. We are excited to be recruiting for our expanding Helpdesk due to growing demand. Would you like to be part of a new growing venture? Are you motivated and enthusiastic? Come and join our exceptional Team. 

Please note before applying:- the working hours are Saturday and Sunday 7am to 4pm.
 What will you deliver?  

  • Answer calls for a growing multi contract fast paced Helpdesk.
  • Live Call logging on Internal CAFM systems.
  • Assigning and Dispatching to various resources via multiple channels.
  • Work to Service level agreements preventing financial penalties to the business.
  • Issue reports to Internal and external clients/Customers using in-house system.
  • Pro-Actively Monitor and Chase work Orders to completion within the required SLA.
  • First line support for our electric vehicle charging (GeniePoint) customers.
  • Action requests via various channels. 
  • Administration tasks as required by the business.

What can we offer you?  On offer is a competitive salary and benefits package, which includes;  

  • 24 days annual leave (+ public holidays) - Pro rata.
  • Life Cover equivalent to 1.5 times annual salary.
  • Employee discount shopping schemes on major brands and retailers.
  • Gym membership discounts.
  • Cycle to work scheme.
  • Holiday purchase scheme.
  • 2 corporate social responsibility days per year.
  • Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes.
  • Attractive Employee Referral Rewards Scheme.
  • Access to our growing employee networks.
  • 24/7 Employee Assistance Program and access to mental wellbeing app.

  Who are we looking for?  

  • FM Helpdesk experience.
  • Experience of working to strict SLAs & KPIs.
  • Good Customer Service Skills.
  • Excellent attention to detail including a high level of accuracy.
  • Experience in working in a fast-paced environment.
  • Experience with Microsoft packages.
  • Ability to prioritise is essential.

 Who are we?  EQUANS is a world leader in energy services with nearly 100,000 employees working in more than 50 countries, with an annual turnover of over 17 billion euros.   In the UK & Ireland, EQUANS is a provider of technical, FM, regeneration and energy services – with specialist capabilities in smart buildings, green mobility, district & embedded energy and decentralised renewables. EQUANS’ 13,500 UK & Ireland employees combine these activities to help businesses, public sector organisations and government to embrace the energy transition towards net zero, and also the digital & industrial transitions that are redesigning the way we move, work and live. EQUANS is a Bouygues group company.  What's next?  If this role is of interest to you, please click below to register, apply, and track your progress! A member of our Resourcing Team will review your application and be in touch.  At Equans we’re committed to delivering a culture where everyone’s voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you’ll find a welcoming and open workplace where you’re supported and encouraged to be your true self at work. You’ll also have access to our growing employee networks including WiE (Women in Equans), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Professionals Network) and our Disability Network.  For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a re-location package with this job role.  Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements.  The EQUANS Resourcing Team supports this job advert. Agency involvement is not required. All related enquiries must come to the resourcing team not direct to EQUANS Managers. 


General Operative

EQUANS is looking for a General Operative to join our team in Kidderminster on a permanent basis. This is a full time role working 37.5 hours per week. On offer is a competitive salary and benefits package.  The aim of this role is to provide a high quality level service according to contractual service level requirements. What will you deliver? 

  • Correctly and efficiently recording information relating to specified mail items utilising a number of different valuable recording systems.
  • Identify suspected fraudulent items utilising technology provided and processing as per requirements for each unique business unit.
  • Reconciliation of banking and manifest documentation.
  • Ensure mail trays are logged onto system at point of receipt and tray ID’s generated.
  • Check mail trays for exempt from opening items.
  • Ensure mail flows through to high speed opening, x-ray or scanning prep areas smoothly and efficiently as per the production plan.
  • Ensure envelopes are opened on the high speed equipment in rotation as per the plan and that all tray id’s are updated on the system.
  • Accurately preparing mail into batches for scanning.
  • Ensure correct envelope and document separators are used where mail is being prepared for scanning.
  • Ensure correct exempt lists are referred to for the Business Unit mail being handled.
  • Utilise technology during sort process to record live production information.
  • Ensure valuables are secure during the sort process and identifiable at all times.
  • Ensuring high priority batches are scanned first.
  • Ensure correct information is selected on the scanning software prior to scanning a batch for the multiple business units documents being scanned within the scanning area.
  • Ensure any good housekeeping tasks are undertaken on the scanners or within the scanning room at the start and end of each shift.
  • Ensure the documentation once scanned is sent to the next relevant area within the unit.
  • Undertake any archiving tasks as required.
  • Report any areas of concern to the Team Leader.
  • Comply with all processes and procedures to support multi skilled training.
  • Undertake any other duties and ad hoc tasks that may reasonably be expected by the Team Leader.
  • Actively demonstrate the company values of “Drive, Commitment, Daring and Cohesion” in all actions and behaviours.
  • Adhere to the Company dress code.

 What can we offer you?  On offer is a competitive salary and benefits package, which includes; 

  • 24 days annual leave (+ public holidays).
  • Life Cover equivalent to 1.5 times annual salary.
  • Employee discount shopping schemes on major brands and retailers.
  • Gym membership discounts.
  • Cycle to work scheme.
  • Holiday purchase scheme.
  • 2 corporate social responsibility days per year.
  • Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes.
  • Attractive Employee Referral Rewards Scheme.
  • Access to our growing employee networks.
  • 24/7 Employee Assistance Program and access to mental wellbeing app.

  Who are we looking for? 

  • PC literate with good knowledge of Microsoft Applications (Word, Excel, Access).
  • Previous experience of data entry with a typing speed equivalent to a minimum of 45-50 w.p.m.
  • Good numeracy skills.
  • Good reading and writing skills.

  This role includes a Basic DBS check therefore ability to pass is essential.  Who are we?  EQUANS is a world leader in energy services with nearly 100,000 employees working in more than 50 countries, with an annual turnover of over 17 billion euros.   In the UK & Ireland, EQUANS is a provider of technical, FM, regeneration and energy services – with specialist capabilities in smart buildings, green mobility, district & embedded energy and decentralised renewables. EQUANS’ 13,500 UK & Ireland employees combine these activities to help businesses, public sector organisations and government to embrace the energy transition towards net zero, and also the digital & industrial transitions that are redesigning the way we move, work and live. EQUANS is a Bouygues group company.  What's next?  If this role is of interest to you, please click below to register, apply, and track your progress! A member of our Resourcing Team will review your application and be in touch.  At Equans we’re committed to delivering a culture where everyone’s voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you’ll find a welcoming and open workplace where you’re supported and encouraged to be your true self at work. You’ll also have access to our growing employee networks including WiE (Women in Equans), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Professionals Network) and our Disability Network.  For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a re-location package with this job role.  Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements.  The EQUANS Resourcing Team supports this job advert. Agency involvement is not required. All related enquiries must come to the resourcing team not direct to EQUANS Managers. 


Planner

EQUANS is looking for a Planner to join our team based in Reading, RG2 on a permanent basis. This is a full time role working 40 hours per week. On offer is a competitive salary and benefits package.  You will provide a professional service to all our customers, both internal and external, in all areas of the Scheduling function in accordance with contractual scope. To supervise and support the team where required, providing leadership, guidance, and assistance with all associated tasks. The successful candidate must provide a significant contribution to overall efficiency, effectiveness, contract profitability and must therefore play their part in the overall delivery of service. What will you deliver?  

  • Schedule PPM work to correct skilled engineers to ensure PPMs are completed within SLA.
  • Schedule reactive call outs to correct skilled engineers, to achieve first time fix and ensure reactives are completed within the correct SLA.
  • Contact customers with etas on urgent jobs to ensure access is granted and the customers are aware the urgent jobs are in hand.
  • Carry out daily jeopardy management on any jobs that are at the risk of failure and ensure appropriate action is taken if work cannot be completed.
  • Ensure notes and mitigations are added to CAFM system throughout the day to evidence jeopardy management has taken place and to ensure notes are available to the customer.
  • Running weekly reports for the whole team to ensure visibility of performance of the contract.
  • Work with the Contract Managers to look at future PPMS and identify if out of hours work is required, or if PPMs need to be pulled forward. 
  • Raise purchase orders (PO’s) for internal labour for parts or equipment and ensure POs are receipted within 48 hours of invoices being received.
  • Raise POs as an instruction to external labour to attend PPM or reactive work, and ensure PO’s are receipted within 48 hours of receiving invoice.
  • Work alongside Customer Service Centre to ensure jobs are being raised with the correct information and on the correct standard order and priority.
  • Logging and assigning jobs on our CAFM systems Plan-on and ensuring our clients systems are continuously updated.
  • Use customer systems and provide updates on both reactive and PPM work, adding documentation for any jobs that have been completed.
  • First point of contact for engineers and Contract Managers regarding scheduling queries.
  • Ensure CAFM systems are always up to date, extracting key information when requested.
  • Responsible for the ‘On Call Rota’ ensuring that an engineer is available to cover each engineering discipline for ‘out of hours’ works.
  • Carry out general administrative duties in line with the departmental policies & procedures.
  • Provide support to the National Customer Service Manager for new starter training and any further training to the Helpdesk team. 
  • Liaise with the National Customer Service Manager, to discuss the daily/weekly plans taking place, highlighting any Business-critical events.
  • Take reasonable care for the health and safety of him/herself and others who may be affected by their acts and omissions and to co-operate with his/her employer so far as is necessary to enable them to carry out their statutory duty.

 What can we offer you?  On offer is a competitive salary and benefits package, which includes;  

  • 24 days annual leave (+ public holidays).
  • Life Cover equivalent to 1.5 times annual salary.
  • Employee discount shopping schemes on major brands and retailers.
  • Gym membership discounts.
  • Cycle to work scheme.
  • Holiday purchase scheme.
  • 2 corporate social responsibility days per year.
  • Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes.
  • Attractive Employee Referral Rewards Scheme.
  • Access to our growing employee networks.
  • 24/7 Employee Assistance Program and access to mental wellbeing app.

  Who are we looking for?  

  • Previous experience as a Planner would be advantageous. 
  • Customer Service experience, either face to face or in the Call or Contact Centre environment. 
  • Good IT knowledge and experience covering knowledge of MS Outlook and other MS Office packages including: Word and Excel. 
  • Good communicator. 
  • FM / Property Experience, knowledge of other MS Office packages, including PowerPoint, Access, Visio - Desirable.
  • Knowledge of all current CSC operating systems, knowledge of Room and Desk Booking systems - Desirable.
  • General understanding of Company wide processes.

 Who are we?  EQUANS is a world leader in energy services with nearly 100,000 employees working in more than 50 countries, with an annual turnover of over 17 billion euros.   In the UK & Ireland, EQUANS is a provider of technical, FM, regeneration and energy services – with specialist capabilities in smart buildings, green mobility, district & embedded energy and decentralised renewables. EQUANS’ 13,500 UK & Ireland employees combine these activities to help businesses, public sector organisations and government to embrace the energy transition towards net zero, and also the digital & industrial transitions that are redesigning the way we move, work and live. EQUANS is a Bouygues group company.  What's next?  If this role is of interest to you, please click below to register, apply, and track your progress! A member of our Resourcing Team will review your application and be in touch.  At Equans we’re committed to delivering a culture where everyone’s voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you’ll find a welcoming and open workplace where you’re supported and encouraged to be your true self at work. You’ll also have access to our growing employee networks including WiE (Women in Equans), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Professionals Network) and our Disability Network.  For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a re-location package with this job role.  Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements.  The EQUANS Resourcing Team supports this job advert. Agency involvement is not required. All related enquiries must come to the resourcing team not direct to EQUANS Managers. 


Facilities Administrator

Equans is a renowned energies & services contractor and a proud member of the Bouygues global industrial group. Our expertise spans the design, construction, and maintenance of buildings and critical infrastructure worldwide.

We have an exciting opportunity for a Facilities Administrator to join our facilities team working on our Greater Manchester Police maintenance contract based at Eccles police station providing administrative support to various police stations across Greater Manchester. This is a permanent full-time position working 40 hours per week, Monday to Friday from 8am to 5pm.

The role:

  • Reporting to the Business Performance Manager
  • To provide effective and efficient administrative compliance support for the contract
  • Identify client requirements through telephone, CAFM Helpdesk system, and e-mail communications.
  • Raise and manage to completion PPM and reactive work orders in the CAFM System to deliver KPIs.
  • Produce quotations, chase approvals and arrange for work to be carried out via raising purchase orders to subcontractors and arranging for access to the Site.
  • To prepare reports and documents as required and maintain confidentiality at all times
  • To work along site the management team to provide support as required on the contract

The person:

  • Experience in a similar role providing effective administration support
  • Knowledge of Maximo database or similar CAFM system an advantage
  • Excellent communication skills, both oral and written
  • Able to work as both part of a team and autonomously
  • Must have good IT skills (able to use Microsoft Office and management systems)
  • Experience of production and maintenance of reporting
  • Well organised and able to prioritise workload
  • Ability to multi-task in a busy work environment

Our excellent benefits package includes:

  • Generous holiday allowance
  • Company share scheme
  • 2 paid volunteering days a year
  • Cycle to work scheme
  • Season ticket loan
  • Employee assistance programme

Who are we?

EQUANS is a world leader in energy services with nearly 100,000 employees working in more than 50 countries, with an annual turnover of over 17 billion euros.  

In the UK & Ireland, EQUANS is a provider of technical, FM, regeneration and energy services – with specialist capabilities in smart buildings, green mobility, district & embedded energy and decentralised renewables.

EQUANS’ 13,500 UK & Ireland employees combine these activities to help businesses, public sector organisations and government to embrace the energy transition towards net zero, and also the digital & industrial transitions that are redesigning the way we move, work and live.

EQUANS is a Bouygues group company.

What’s next?

If this role is of interest to you, please click below to register, apply, and track your progress! A member of our Resourcing Team will review your application and be in touch.

At Equans we’re committed to delivering a culture where everyone’s voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you’ll find a welcoming and open workplace where you’re supported and encouraged to be your true self at work. You’ll also have access to our growing employee networks including WiE (Women in Equans), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Professionals Network) and our Disability Network. 

For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a re-location package with this job role.  Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements.

The EQUANS Resourcing Team supports this job advert. Agency involvement is not required. All related enquiries must come to the resourcing team not direct to EQUANS Managers.


Resident Liaison Officer

Equans is looking for a Resident Liaison Officer to join our team in Brighton. This is a full time, permanent role. On offer is a salary of £26,000 - £31,000 depending on skills and experience, company vehicle and benefits package.

What will you deliver?

  • To provide consultation and support to residents prior to, during and after works to their homes, ensuring high levels of customer satisfaction
  • Managing the customer/resident journey whilst following the client and company engagement procedures
  • To develop effective working relationships with residents, clients, subcontractors, site-based personnel, local stakeholders, the local community and the Customer Care Department
  • Carry out choice events, consultation events and individual consultation with residents regarding future work.
  • Carry out individual resident inductions to include – introduction to Equans, the CLO/RLO
    process, scope of works, property and personal belongings condition surveys inclusive of photographs for evidence
  • Complete resident profiling and work with the site management team to implement effective working practices and discuss with the Client’s customer care team where appropriate
  • Agree access arrangements with the resident and book appointments to enable the work to their home
  • Organise and provide support needs: packing boxes, dust sheets, storage and other facilities
    as required and agreed.

What can we offer you?

On offer is a salary of £26,000 - £31,000, car and benefits package, which includes;

  • 24 days annual leave (+ public holidays)
  • Life Cover equivalent to 1 times annual salary
  • Employee discount shopping schemes on major brands and retailers
  • Gym membership discounts 
  • Cycle to work scheme 
  • Holiday purchase scheme
  • 2 corporate social responsibility days per year
  • Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes
  • Attractive Employee Referral Rewards Scheme
  • Access to our growing employee networks including WiE (Women in Equans), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Persons Network) and our Disability Network
  • 24/7 Employee Assistance Program and access to mental wellbeing app

Who are we looking for?

  • Previous experience within a customer service based role
  • Previous resident liaison experience within the construction / social housing sector
  • Basic understanding of construction and social housing
  • Familiarisation of GDPR regulations
  • Computer literate in MS office
  • Full UK driving license

Who are we?

Equans is a world leader in energy services with nearly 100,000 employees working in more than 50 countries, with an annual turnover of over 17 billion euros.  

In the UK & Ireland, Equans is a provider of technical, FM, regeneration and energy services – with specialist capabilities in smart buildings, green mobility, district & embedded energy and decentralised renewables.

Equans’ 13,500 UK & Ireland employees combine these activities to help businesses, public sector organisations and government to embrace the energy transition towards net zero, and also the digital & industrial transitions that are redesigning the way we move, work and live.

Equans is a Bouygues group company.

 

What’s next?

If this role is of interest to you, please click below to register, apply, and track your progress! A member of our Resourcing Team will review your application and be in touch.

At Equans we’re committed to delivering a culture where everyone’s voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you’ll find a welcoming and open workplace where you’re supported and encouraged to be your true self at work. You’ll also have access to our growing employee networks including WiE (Women in Equans), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Professionals Network) and our Disability Network.

For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a re-location package with this job role.  Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements.

The Equans Resourcing Team supports this job advert. Agency involvement is not required. All related enquiries must come to the resourcing team not direct to Equans Managers.