Operations Director
EQUANS is looking for an Operations Director to join our team as part of the Sustainable Facilities Management division in the South. This is a full time role working 40 hours per week. On offer is a competitive salary, company vehicle or allowance, bonus and benefits package.
Reporting to the Sector Director, the Operations Director will demonstrate exceptional leadership skills, and will be responsible for the delivery of a wide range of services to 350 sites and over 1,400 staff with a £80m pa budget. You will be adept at controlling costs and improving customer service, quality and growth of the contract.
As Operations Director, you will play a critical part in bridging the soft service, technical, service desk and operational teams ensuring a smooth and contractually compliant delivery to the end users. You will lead management interface with the Client and be responsible for ensuring the contract meets the SLA’s.
What will you deliver?
- Chair monthly Operational Leadership Team meetings
- Report to the Sector Director on FM account performance across a range of metrics including health and safety, sustainability, compliance and financial
- Lead a team of 1,400 owning a national employee engagement programme
- Direct management of the following teams
- Regional Account Directors
- Soft Services support team
- Hard services support team
- Helpdesk
- Ensure a transition of the account into a steady state implementing permanent and long-lasting processes for example review and implement robust Beyond Economic Repair processes
- Ensure improvement of KPIs to above contract thresholds
- Attend and close out month end through flash calls
- Deputise for Sector Director on strategic central government activity on an ad-hoc basis.
- Work with the Sector Director to ensure the deployment of and suitable IT investment strategy to streamline processes and systems
- Lead the creation of a Health & Safety culture on the project ensuring that all staff have the suitable H&S training, tool box talks, MSVs and promotes accidents and near miss reporting
- Work alongside the Projects Director to ensure that Projects and FM delivery is seamless from a customer perspective
- Manage and deal with escalations from senior stakeholders
- Attend and present the month end report to the customer, as well as various client stakeholder meetings
- Meet regularly with regional teams to ensure best practice and consistency in delivery
- Management of the operational day to day activities and overall responsibility for
- Workflow
- WIP, Debt & Cash collection
- P&L of the FM and variable minor works element
- Variation process
- People management
- Support the Sector Director and regional teams on employee engagement across the region, ensuring all employees feel valued, communicated to and rewarded
- Monitor performance of contract on a day to day basis to identify trends and minimise failures by providing advice, feedback and updates to the Regional Managers and their team in relation to commercial best practice.
- Contribute to the contract plan by meeting own performance objectives and supporting others in theirs
- Work with respective functional teams to produce appropriate documentation for systems, processes necessary to deliver contract compliance including but not limited to
- SHEQ Plan
- Service Method Statements
- LOPs
- Task based RAMS
- Risk register
- To monitor all aspects of performance management across the contract
- Working with the technical leads to ensure that the training requirements of the technicians are fulfilled and statutory positions required on the contract have the appropriate competence
- Responsible for delivery and development of the compliance process in relation to KPI contractual requirements
- Produce documentation/correspondence in line with contract deliverables
- Implement appropriate internal auditing methods to ensure service delivery is compliant with the requirements of the project and corporate governance
- Lead the monthly team meetings and offer support to the wider team in monthly team meetings giving a brief overview on contract performance, H&S and ensuring employees remain engaged and communicated to
- Ensure that Business Continuity plans remain up to date, relevant and are tested
What can we offer you?
On offer is a competitive salary, car or car allowance, bonus and benefits package, which includes;
- 25 days annual leave (+ public holidays)
- Life Cover equivalent to 3 times annual salary
- Private Medical Insurance
- Employee discount shopping schemes on major brands and retailers
- Gym membership discounts
- Cycle to work scheme
- Holiday purchase scheme
- 2 corporate social responsibility days per year
- Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes
- Attractive Employee Referral Rewards Scheme
- Access to our growing employee networks
- 24/7 Employee Assistance Program and access to mental wellbeing app
Who are you?
- Significant experience in facilities management - skilled in FM delivery
- Understanding and experience of risk management
- Excellent and effective communication skills
- Ability to build purposeful relationships with stakeholders at all level both internal and external
- Demonstrable commercial acumen and credibility
- Strong interpersonal skills with the ability to influence at all levels
- Demonstrable ability to plan, prioritise and allocate work
- Self-disciplined and able to work on own initiative
- Flexible and adaptable approach to work
- Preferably experience using Maximo - however job specific training can be provided
This role requires BPSS clearance
Who are we?
Equans is a world leader in energy services with nearly 100,000 employees working in more than 50 countries, with an annual turnover of over 17 billion euros.
In the UK & Ireland, Equans is a provider of technical, FM, regeneration and energy services – with specialist capabilities in smart buildings, green mobility, district & embedded energy and decentralised renewables.
Equans’ 13,500 UK & Ireland employees combine these activities to help businesses, public sector organisations and government to embrace the energy transition towards net zero, and also the digital & industrial transitions that are redesigning the way we move, work and live.
Equans is a Bouygues group company.
What's next?
If this role is of interest to you, please click below to register, apply, and track your progress! A member of our Resourcing Team will review your application and be in touch.
As part our commitment to better reflect the markets within which we operate, we encourage applications from women, ethnically diverse individuals and people with disabilities, along with all candidates who identify with protected characteristic groups under the Equality Act 2010.
At Equans we’re committed to delivering a culture where everyone’s voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you’ll find a welcoming and open workplace where you’re supported and encouraged to be your true self at work.
You’ll also have access to our growing employee networks including AccessAbility (representing those with physical and mental disabilities), Encompass (representing the LGBTQ+ community), RISE (representing people from ethnic backgrounds), Veterans & Reservists, WOMEN Together (representing women in Equans), Working Parents, and Young Professionals.
For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a re-location package with this job role. Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements.
The Equans Resourcing Team manage this requirement. Agency involvement is not required. All related enquiries should come to the resourcing team not direct to Equans Managers.
CAFM Manager
Equans is looking for a CAFM Manager to join our team in Birmingham on a permanent basis. This is a full-time role working 37.5 hours per week. On offer is a competitive salary, and benefits package.
This role is essential to ensuring the contract is maintained in line with all SLA’s and PFI contractual requirements. Ensures that all PPM work is planned, assigned and closed out correctly on the CAFM system (Maximo), and that all corrective work is also raised, assigned and closed out correctly and within SLA.
The post holder will manage the CAFM team and systems throughout the QEH contract. Generating monthly PPMs and distributing to the Workflow Scheduler for internal PPMs, and via the Technical Team for subcontractor PPMs. To continually monitor the completed and open PPMs to maintain contractual compliance.
What will you deliver?
- Daily review of static PPM data to ensure all PPMs are correct and generating as expected
- Setting up new starters with PDAs, including training
- PDA repairs, including SIM card issues
- Adding labour codes correctly for new starters / contractors (so time can be booked to work orders without errors, allowing data to flow through to SAP)
- Any PPM changes to be updated on Maximo
- Any changes to locations updated on Maximo (variations/small works, etc)
- Weekly reports in preparation for operational meeting
- Daily report to monitor open & upcoming PPM Work orders covering current month; passed to Schedulers to review
- Statutory PPM performance reports provided to SPV upon request
- Quarterly PPM updates to SPV
- Annual maintenance plans to SPV
- 5 Year maintenance plans to SPV
- Providing Labour utilisation reports
- Management of labour approval process
- Management of Subcontractor PPMs from distribution via the technical team to closure
- Daily review of labour errors, ‘fixing’ errors with actuals/labour records as required
- Updating site Supervisor Codes to accurately reflect Contractor / Technical Lead
- Support in driving down open workflow
- Generation of monthly PPM work orders; distributing to Workflow Schedulers for adding to live plans; printing Subcontractor work orders for Technical Leads
- Monitoring & Escalation of open PPM Work Orders to Technical Leads
- Cover for Scheduler when needed e.g. annual leave, training etc
- Project work – Movilizer PDA training & rollout, Maximo 7.6 Upgrade, Maximo updates with CAFM Support Manager
What can we offer you?
On offer is a competitive salary and benefits package, which includes;
- 24 days annual leave (+ public holidays)
- Life Cover equivalent to 1.5 times annual salary
- Employee discount shopping schemes on major brands and retailers
- Gym membership discounts
- Cycle to work scheme
- Holiday purchase scheme
- 2 corporate social responsibility days per year
- Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes
- Attractive Employee Referral Rewards Scheme
- Access to our growing employee networks including AccessAbility (representing those with physical and mental disabilities), Encompass (representing the LGBTQ+ community), RISE (representing people from ethnic backgrounds), WOMEN TOGETHER (representing women in Equans), Working Parents, and Young Professionals.
- 24/7 Employee Assistance Program and access to mental wellbeing app
Who are we looking for?
- Presentation and speaking skills are essential
- Knowledge of excel and other Microsoft applications
- Previous experience of managing/supervising a team
- Knowledge of CAFM systems with a preference for Maximo
- Previous healthcare experience would be an advantage but not essential
- Previous healthcare experience would be an advantage but not essential
- Managing the CAFM team and requirements across multiple locations/buildings
This role includes a DBS Standard check therefore ability to pass is essential.
Who are we?
Equans is a world leader in energy services with nearly 100,000 employees working in more than 50 countries, with an annual turnover of over 17 billion euros.
In the UK & Ireland, Equans is a provider of technical, FM, regeneration and energy services – with specialist capabilities in smart buildings, green mobility, district & embedded energy and decentralised renewables.
Equans’ 13,500 UK & Ireland employees combine these activities to help businesses, public sector organisations and government to embrace the energy transition towards net zero, and also the digital & industrial transitions that are redesigning the way we move, work and live.
Equans is a Bouygues group company.
What's next?
If this role is of interest to you, please click below to register, apply, and track your progress! A member of our Resourcing Team will review your application and be in touch.
As part our commitment to better reflect the markets within which we operate, we encourage applications from women, ethnically diverse individuals and people with disabilities, along with all candidates who identify with protected characteristic groups under the Equality Act 2010.
At Equans we’re committed to delivering a culture where everyone’s voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you'll find a welcoming and open workplace where you're supported and encouraged to be your true self at work.
You'll also have access to our growing employee networks including AccessAbility (representing those with physical and mental disabilities), Encompass (representing the LGBTQ+ community), RISE (representing people from ethnic backgrounds), WOMEN TOGETHER (representing women in Equans), Working Parents, and Young Professionals.
For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a re-location package with this job role. Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements.
The Equans Resourcing Team supports this job advert. Agency involvement is not required. All related enquiries must come to the resourcing team not direct to Equans Managers.
Account Manager
Equans is looking for an Account Manager to join our team in Bellshill on a permanent basis. This is a full-time role working 40 hours per week. On offer is a competitive salary, company vehicle or allowance, bonus and benefits package.
What will you deliver?
- Accountable for the financial performance of the contract.
- Ensure compliance with all statutory and company procedures across the stakeholder groups
- Ensure that all risks relating to (SHEQ) safety, health, environment and quality are effectively managed through the use of RAMS, PPE, training and company procedures to ensure a safe working environment for employees, clients and end users.
- Develop effective working relationships with operational personnel, business partners, suppliers and sub-contractors to improve contractual operational performance.
- Develop meaningful and sustainable relationships with the Client and related Client organisations.
- Manage the client service delivery, which is spread over a number of locations, by ensuring all available resources work in a collaborative manner.
- Agree and maintain a clear business plan for the appointed contract.
- Set, monitor and control SLA’s and KPI’s seeking opportunities to provide added value across the delivery stakeholders.
- Work with operational personnel and the support team to ensure all completion times for planned, corrective and reactive works are correctly logged and recorded within the client/company’s asset management system.
- Review the monthly audit checks demonstrating legislative compliance within scope of service delivery streams and to escalate to the Regional Manager as necessary.
- To review contract performance monthly with the Regional Manager and agree future plans
- Drive successful contract negotiations and business improvement initiatives
- Manage any support functions as required to deliver a coherent service. And review the interface with third party suppliers and sub-contractors
- To maintain commercial understanding of the client contractual deliverables across all services and to regularly meet with the client to further understand their organisation and requirement.
What can we offer you?
On offer is a competitive salary, car or car allowance, bonus and benefits package, which includes;
- 25 days annual leave (+ public holidays)
- Life Cover equivalent to 2 x times annual salary
- Employee discount shopping schemes on major brands and retailers
- Gym membership discounts
- Cycle to work scheme
- Holiday purchase scheme
- 2 corporate social responsibility days per year
- Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes
- Attractive Employee Referral Rewards Scheme
- Access to our growing employee networks including AccessAbility (representing those with physical and mental disabilities), Encompass (representing the LGBTQ+ community), RISE (representing people from ethnic backgrounds), WOMEN TOGETHER (representing women in Equans), Working Parents, and Young Professionals.
- 24/7 Employee Assistance Program and access to mental wellbeing app
Who are we looking for?
- Previous account management experience with a good knowledge of building services and legislation and/or experience in a social housing environment
- Proven experience of people management - ability to lead, mentor and develop high performing teams
- Able to manage a helpdesk function
- Proven experience and track record in working in Facilities Management
- Must have the ability to think clearly in extreme circumstances.
- Technical background essential
- H&S / M&E Qualification
- Water Systems and Legionella Control – HSG274
- Working knowledge of Microsoft Office, including Word and Outlook
- Experience of using a CAFM system
- Must have a full clean driver’s licence.
- A recognised industry qualification will be required, and previous experience is essential.
- Asbestos awareness
- Good communicator with the clients, other service partners and suppliers.
- Able to deal diplomatically with the client’s demanding personnel.
- Self-motivated and able to work unsupervised.
- Able to work as part of a team and flexible and adaptable to change.
Who are we?
Equans is a world leader in energy services with nearly 100,000 employees working in more than 50 countries, with an annual turnover of over 17 billion euros.
In the UK & Ireland, Equans is a provider of technical, FM, regeneration and energy services – with specialist capabilities in smart buildings, green mobility, district & embedded energy and decentralised renewables.
Equans’ 13,500 UK & Ireland employees combine these activities to help businesses, public sector organisations and government to embrace the energy transition towards net zero, and also the digital & industrial transitions that are redesigning the way we move, work and live.
Equans is a Bouygues group company.
What's next?
If this role is of interest to you, please click below to register, apply, and track your progress! A member of our Resourcing Team will review your application and be in touch.
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As part our commitment to better reflect the markets within which we operate, we encourage applications from women, ethnically diverse individuals and people with disabilities, along with all candidates who identify with protected characteristic groups under the Equality Act 2010.
At Equans we’re committed to delivering a culture where everyone’s voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you'll find a welcoming and open workplace where you're supported and encouraged to be your true self at work.
You'll also have access to our growing employee networks including AccessAbility (representing those with physical and mental disabilities), Encompass (representing the LGBTQ+ community), RISE (representing people from ethnic backgrounds), WOMEN TOGETHER (representing women in Equans), Working Parents, and Young Professionals.
For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a re-location package with this job role. Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements.
The Equans Resourcing Team supports this job advert. Agency involvement is not required. All related enquiries must come to the resourcing team not direct to Equans Managers
Performance Manager
EQUANS is looking for a Performance Manager to join our team in Burnley on a permanent basis. This is a full time role working 40 hours per week. On offer is a competitive salary and benefits package.
Reporting to the Senior Performance Manager, be responsible for the day-to-day management of contract and compliance of FM services on Blackburn and Lancashire schools. To ensure that all services are provided consistently to the required standard and that they meet the specific requirements of the FM Contract, Authority Requirements and specific requirements of the school.
What will you deliver?
- Interface with LA representatives and schools and build positive relationships.
- Monitoring compliance with output spec.
- Daily performance measurement related to all FM services.
- Continuous assessment of service provision and preparation of recommendations with regards to continuous improvement.
- Monthly reporting on all FM matters to Senior Performance Manager.
- Collation of operational data relevant to the compilation of an annual service report.
- Handle and resolve customer issues.
- Carry out risk assessments/management safety visits.
- Report and review procedures with the Management Team.
- Act as on call duty manager as required.
- Managing the schedule and delivery of key contractual dates.
- Completion of contractual documentation: JERPs; Customer Satisfaction Surveys; Service Delivery Plans; Annual Service Report.
- Development, implementation and review of documents and procedures across the Project i.e. Upkeep of Education Manual and all associated docs.
- Managing CAFM performance monitoring tools / Asset management etc.
- Managing the schedule of key business documents
What can we offer you?
On offer is a competitive salary and benefits package, which includes;
- 24 days annual leave (+ public holidays)
- Life Cover equivalent to 1.5 times annual salary
- Employee discount shopping schemes on major brands and retailers
- Gym membership discounts
- Cycle to work scheme
- Holiday purchase scheme
- 2 corporate social responsibility days per year
- Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes
- Attractive Employee Referral Rewards Scheme
- Access to our growing employee networks including WiE (Women in EQUANS), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Persons Network) and our Disability Network
- 24/7 Employee Assistance Program and access to mental wellbeing app
Who are we looking for?
- Good understanding of FM industry standards and compliance
- Excellent organisational skills
- Computer literate with a range of office applications word, excel, PowerPoint etc
- A good working knowledge of CAFM systems
- Good communication and customer care skills
Who are we?
EQUANS is a world leader in energy services with nearly 100,000 employees working in more than 50 countries, with an annual turnover of over 17 billion euros.
In the UK & Ireland, EQUANS is a provider of technical, FM, regeneration and energy services – with specialist capabilities in smart buildings, green mobility, district & embedded energy and decentralised renewables.
EQUANS’ 13,500 UK & Ireland employees combine these activities to help businesses, public sector organisations and government to embrace the energy transition towards net zero, and also the digital & industrial transitions that are redesigning the way we move, work and live.
EQUANS is a Bouygues group company.
What's next?
If this role is of interest to you, please click below to register, apply, and track your progress! A member of our Resourcing Team will review your application and be in touch.
At Equans we’re committed to delivering a culture where everyone’s voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you’ll find a welcoming and open workplace where you’re supported and encouraged to be your true self at work. You’ll also have access to our growing employee networks including WiE (Women in Equans), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Professionals Network) and our Disability Network.
For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a re-location package with this job role. Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements.
The EQUANS Resourcing Team supports this job advert. Agency involvement is not required. All related enquiries must come to the resourcing team not direct to EQUANS Managers.
Admin Manager
Equans is looking for a Admin Manager to join our team in Halifax on a permanent basis. This is a full time role working 40 hours per week. On offer is a competitive salary up to £30,000 and benefits package.
The role of Administration Manager is essential to the successful delivery of the Estates services for Equans based at Calderdale Royal Hospital.
What will you deliver?
- Oversee the full administrative support to the Contract by assisting with procedures both electronically and manually to include helpdesk, procurement, secretarial and document control for procedures as detailed.
- Compile and provide reports to Internal and external clients/customers using in-house systems
- Ensure full compliance with relevant policies and procedures, codes of practice, statutory requirements and ensure professional standards are maintained
- Lead the Admin team to ensure the help desk is run in an effective manner to include co-ordination and dispatch of works requests to incur minimal financial penalties in accordance with the requirements of the Concession/Project Agreement.
- Ensure all staff are trained and aware of their health and safety responsibilities in accordance with statutory, NHS and Trust guidelines and the Company’s Safety-First culture.
- Undertake any relevant training to develop the post in line with the changing needs of the service provision and the business.
What can we offer you?
On offer is a competitive salary, up to £30,000 and benefits package, which includes;
- 24 days annual leave (+ public holidays)
- Life Cover equivalent to 1.5 times annual salary
- Employee discount shopping schemes on major brands and retailers
- Gym membership discounts
- Cycle to work scheme
- Holiday purchase scheme
- 2 corporate social responsibility days per year
- Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes
- Attractive Employee Referral Rewards Scheme
- Access to our growing employee networks including AccessAbility (representing those with physical and mental disabilities), Encompass (representing the LGBTQ+ community), RISE (representing people from ethnic backgrounds), WOMEN TOGETHER (representing women in Equans), Working Parents, and Young Professionals.
- 24/7 Employee Assistance Program and access to mental wellbeing app
Who are we looking for?
- Management experience of a small team including 121's, coaching and developing
- Experience of a similar FM Admin role
- Good people skills with the ability to deal with customers and colleagues.
- Experience with Microsoft packages (Outlook, Word, Excel, and PowerPoint)
- Previous experience of CAFM systems
- Previous experience of procurement systems (COUPA/ SAP )
- Excellent customer service skills
- Able to identify issues quickly and find an effective resolution
- Manage multiple customer inquiries without compromising quality
- Effective time management
Who are we?
Equans is a world leader in energy services with nearly 100,000 employees working in more than 50 countries, with an annual turnover of over 17 billion euros.
In the UK & Ireland, Equans is a provider of technical, FM, regeneration and energy services – with specialist capabilities in smart buildings, green mobility, district & embedded energy and decentralised renewables.
Equans’ 13,500 UK & Ireland employees combine these activities to help businesses, public sector organisations and government to embrace the energy transition towards net zero, and also the digital & industrial transitions that are redesigning the way we move, work and live.
Equans is a Bouygues group company.
What's next?
If this role is of interest to you, please click below to register, apply, and track your progress! A member of our Resourcing Team will review your application and be in touch.
As part our commitment to better reflect the markets within which we operate, we encourage applications from women, ethnically diverse individuals and people with disabilities, along with all candidates who identify with protected characteristic groups under the Equality Act 2010.
At Equans we’re committed to delivering a culture where everyone’s voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you'll find a welcoming and open workplace where you're supported and encouraged to be your true self at work.
You'll also have access to our growing employee networks including AccessAbility (representing those with physical and mental disabilities), Encompass (representing the LGBTQ+ community), RISE (representing people from ethnic backgrounds), WOMEN TOGETHER (representing women in Equans), Working Parents, and Young Professionals.
For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a re-location package with this job role. Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements.
The Equans Resourcing Team supports this job advert. Agency involvement is not required. All related enquiries must come to the resourcing team not direct to Equans Managers.
Performance & Support Services Manager
Equans is a renowned energies & services contractor and a proud member of the Bouygues global industrial group. Our expertise spans the design, construction, and maintenance of buildings and critical infrastructure worldwide.
We have an exciting opportunity for a Performance & Support Services Manager to join our facilities team working on our Greater Manchester Police TFM contract based at Eccles police station, and covering the entire police estate across Greater Manchester. This is a permanent full-time position working 40 hours per week, Monday to Friday from 8am to 5pm.
The role:
- Reporting to the General Manager
- Responsible for day-to-day and strategic management of contract performance through the management of the CAFM system, the Service Desk and administration function associated with the Greater Manchester Police Authority PFI contract.
- To ensure that all services are measured and reported consistently to the required standard and that they meet the specific requirements of the FM Contract, Authority Requirements (PA), and our clients.
- Line Management of the Service Desk, Administration and Performance Teams
- Ensure efficient and effective running of the Service / Helpdesk function including performance reviews and CAFM analysis.
- Undertake AP/RP duties as required with appropriate training
- Working 40 hours per week from 08:00 to 17:00, Monday to Friday
The person:
- Must have experience of line management and in particular a focus on Helpdesk operations
- Must have detailed and experienced understanding of PFI contracts and compliance with significant experience in a building services environment
- Good understanding of FM industry standards and compliance with ISO 14001, 9001 and 18001
- Must be able to demonstrate effective planning, organising and prioritising skills.
- High level of IT literacy in using Microsoft and CAFM packages (good Excel is essential)
- Proven track record of meeting targets and deadlines
- Good communication and influencing skills
- Able to use own initiative and work well under pressure, whilst maintaining attention to detail
- Excellent understanding of reporting procedures and record-keeping
- Excellent analytical skills and the ability to analyse and interpret information quickly
- Must be able to achieve and retain relevant vetting clearance required by the client
- Full driving licence as travel to sites across the contract will be required
Our excellent benefits package includes:
- Generous holiday allowance
- Company share scheme
- 2 paid volunteering days a year
- Cycle to work scheme
- Season ticket loan
- Employee assistance programme
Who are we?
EQUANS is a world leader in energy services with nearly 100,000 employees working in more than 50 countries, with an annual turnover of over 17 billion euros.
In the UK & Ireland, EQUANS is a provider of technical, FM, regeneration and energy services – with specialist capabilities in smart buildings, green mobility, district & embedded energy and decentralised renewables.
EQUANS’ 13,500 UK & Ireland employees combine these activities to help businesses, public sector organisations and government to embrace the energy transition towards net zero, and also the digital & industrial transitions that are redesigning the way we move, work and live.
EQUANS is a Bouygues group company.
What’s next?
If this role is of interest to you, please click below to register, apply, and track your progress! A member of our Resourcing Team will review your application and be in touch.
At Equans we’re committed to delivering a culture where everyone’s voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you’ll find a welcoming and open workplace where you’re supported and encouraged to be your true self at work. You’ll also have access to our growing employee networks including WiE (Women in Equans), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Professionals Network) and our Disability Network.
For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a re-location package with this job role. Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements.
The EQUANS Resourcing Team supports this job advert. Agency involvement is not required. All related enquiries must come to the resourcing team not direct to EQUANS Managers.
Admin Assistant
Equans is looking for a Admin Assistant to join our team in Halifax on a permanent basis. This is a full time role working 40 hours per week. On offer is a competitive salary up to £23,500 and benefits package.
The role of Administration Assistant is essential to the successful delivery of the Estates services for Equans based at Calderdale Royal Hospital.
What will you deliver?
- General administration duties assisting with help desk requests, answering telephone calls, action as appropriate including taking messages, dealing with queries.
- Conduct help desk monitoring, meeting and greeting visitors on arrival to the office, directing them to relevant Managers as required.
- Assist with secretarial support for the provision of documents where required, to include updating spread sheets, diary management, meeting minutes and reports in an efficient and effective manner.
- Assist in maintaining electronic and manual administration systems, providing support to the administrative team and management.
- Assist with the upkeep of a paper-based records management system.
- Be prepared to undertake training where necessary to learn other skills to maintain and develop the requirements of the service.
- Be fully conversant and compliant with all processes which support the delivery of estate services ensuring compliance with contractual KPI targets.
- Develop and maintain effective working relationships at all levels with both internal and external customers.
- Adhere to all company policies including but not limited to, code of conduct, data protection and confidentiality.
- Enthusiastic and pro-active with ideas both during meetings and in general, with the aim of enhancing the overall administrative and helpdesk experience for our customers.
- Administration Assistant support with all operational functions, including PPM, reactive and audit tasks, to ensure jobs are completed in the contracted timescales, by pro-actively monitoring and chasing work orders to completion, within the required SLA’s.
- Working very closely with the operations team to ensure the timely and successful close out of all reactive, planned maintenance and audit tasks on our CAFM system (MAXIMO)
- Assist with both internal and external audits to ensure compliance in statutory, non-statutory and contractual requirements.
What can we offer you?
On offer is a competitive salary, up to £23,500 and benefits package, which includes;
- 24 days annual leave (+ public holidays)
- Life Cover equivalent to 1.5 times annual salary
- Employee discount shopping schemes on major brands and retailers
- Gym membership discounts
- Cycle to work scheme
- Holiday purchase scheme
- 2 corporate social responsibility days per year
- Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes
- Attractive Employee Referral Rewards Scheme
- Access to our growing employee networks including AccessAbility (representing those with physical and mental disabilities), Encompass (representing the LGBTQ+ community), RISE (representing people from ethnic backgrounds), WOMEN TOGETHER (representing women in Equans), Working Parents, and Young Professionals.
- 24/7 Employee Assistance Program and access to mental wellbeing app
Who are we looking for?
- Experience of a similar FM Admin role
- Good people skills with the ability to deal with customers and colleagues.
- Experience with Microsoft packages (Outlook, Word, Excel, and PowerPoint)
- Previous experience of CAFM systems
- Previous experience of procurement systems (COUPA/ SAP )
- Excellent customer service skills
- Able to identify issues quickly and find an effective resolution
- Manage multiple customer inquiries without compromising quality
- Effective time management
Who are we?
Equans is a world leader in energy services with nearly 100,000 employees working in more than 50 countries, with an annual turnover of over 17 billion euros.
In the UK & Ireland, Equans is a provider of technical, FM, regeneration and energy services – with specialist capabilities in smart buildings, green mobility, district & embedded energy and decentralised renewables.
Equans’ 13,500 UK & Ireland employees combine these activities to help businesses, public sector organisations and government to embrace the energy transition towards net zero, and also the digital & industrial transitions that are redesigning the way we move, work and live.
Equans is a Bouygues group company.
What's next?
If this role is of interest to you, please click below to register, apply, and track your progress! A member of our Resourcing Team will review your application and be in touch.
(XXX SPONSORSHIPCODE XXX)
As part our commitment to better reflect the markets within which we operate, we encourage applications from women, ethnically diverse individuals and people with disabilities, along with all candidates who identify with protected characteristic groups under the Equality Act 2010.
At Equans we’re committed to delivering a culture where everyone’s voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you'll find a welcoming and open workplace where you're supported and encouraged to be your true self at work.
You'll also have access to our growing employee networks including AccessAbility (representing those with physical and mental disabilities), Encompass (representing the LGBTQ+ community), RISE (representing people from ethnic backgrounds), WOMEN TOGETHER (representing women in Equans), Working Parents, and Young Professionals.
For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a re-location package with this job role. Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements.
The Equans Resourcing Team supports this job advert. Agency involvement is not required. All related enquiries must come to the resourcing team not direct to Equans Managers.
Static site supervisor
Equans is excited to be working with Moderna, a leading biotechnology company focused on the development of messenger RNA (mRNA) therapeutics and vaccines, at their brand-new Moderna Innovation and Technology Centre (MITC) in Oxfordshire.
The state-of-the-art MITC - consisting of manufacturing, laboratory, plant rooms, clean rooms and offices - is responsible for the development and manufacturing of Moderna’s pharmaceutical products. By joining Equans, you will play a vital role in ensuring their production and science always remains operational.
Based at the Harwell Science and Innovation Campus, you'll be at the heart of scientific and technological advancements. This vibrant hub is home to cutting-edge research and development, hosting an array of world-leading organizations and facilities. The campus, only a 20-minute drive away from Oxford city centre and easily accessible by public transport, offers an inspiring and stimulating atmosphere, surrounded by some of the brightest minds in the industry.
Equans is looking for a Static Site Supervisor to join the team on a permanent basis. This is a full-time role working 40 hours per week. On offer is a competitive salary and benefits package.
Harwell is Moderna new Innovation and Technology Centre (MITC) site which is responsible for the development and manufacture of its pharmaceutical products. The site consists of manufacturing, clean rooms, laboratory, office and plant rooms. The nature of their business requires their Lab and manufacturing areas to meet clean room standards. The maintenance of their HVAC equipment is of the upmost importance to ensure their production and science always remains operational.
As Equans representative and first point of contact with the Client, the importance of this role cannot be overestimated. It is essential that all works are carried in a cost effective, timely manner, maximising revenue, where possible.
The successful candidate will have the ability to manage the site’s engineer team and ensure PPM targets are met on a monthly basis, as well as, ensure the site remains statutory complaint and critical infrastructure remains operational.
What will you deliver?
- Manage both customer and team expectations
- Respond in a timely manner to verbal and written requests and coordinate quotations Provide monthly reports if and when required and attend client meetings and close down audit reports and actions
- Review Engineering Job Sheets in timely manner for accuracy, legibility & remedial works
- Ensure all PPM is carried out in accordance with the maintenance specification and documented in real time using the PDA to log start/wait/stop completion and travel times with appropriate comments to evidence completion of work
- Update customers CAFM system in real time with start/wait/stop completion times and provide full description of works undertaken, advising of any follow-on works required
- Ensure reactive tasks throughout the sites are completed and be proactive in highlighting areas where improvements can be made. Identify and record all plant failures using quotation forms and issue to line manager. This is to be indicated and recorded within the CAFM system
- Ensure that plant faults and defects are swiftly remedied to maintain plant in serviceable order. In accordance with the delegated authority with the applicable contract or authorised by the client
- To undertake electrical test and inspection of electrical systems
- Carryout regular site audits
- To attend site in response to breakdowns or failures of the equipment outside of normal working hours (call outs). Take part in the on-call rota
- Ensure toolbox talks are carried out
- Supervising and monitoring of sub-contractors works whilst they are on site undertaking maintenance
What can we offer you?
On offer is a competitive salary and benefits package, which includes;
- 24 days increasing to 25 days once 2 years service is reached annual leave (+ public holidays)
- Life Cover equivalent to 1.5 times annual salary
- Employee discount shopping schemes on major brands and retailers
- Gym membership discounts
- Cycle to work scheme
- Holiday purchase scheme
- 2 corporate social responsibility days per year
- Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes
- Attractive Employee Referral Rewards Scheme
- Access to our growing employee networks including AccessAbility (representing those with physical and mental disabilities), Encompass (representing the LGBTQ+ community), RISE (representing people from ethnic backgrounds), WOMEN TOGETHER (representing women in Equans), Working Parents, and Young Professionals.
- 24/7 Employee Assistance Program and access to mental wellbeing app
Who are we looking for?
- Electrical C&G or equivalent in a relevant engineering discipline
- Electrical inspection 2391 required
- BS7671 18th Edition
- Ability to read electrical drawings
- Mechanical qualification desirable
- Experience in managing engineering team
- Experience of pharmaceutical or process environments
- Experience buildings services M&E
This role includes a DBS Standard check therefore ability to pass is essential.
Who are we?
Equans is a world leader in energy services with nearly 100,000 employees working in more than 50 countries, with an annual turnover of over 17 billion euros.
In the UK & Ireland, Equans is a provider of technical, FM, regeneration and energy services – with specialist capabilities in smart buildings, green mobility, district & embedded energy and decentralised renewables.
Equans’ 13,500 UK & Ireland employees combine these activities to help businesses, public sector organisations and government to embrace the energy transition towards net zero, and also the digital & industrial transitions that are redesigning the way we move, work and live.
Equans is a Bouygues group company.
What's next?
If this role is of interest to you, please click below to register, apply, and track your progress! A member of our Resourcing Team will review your application and be in touch.
As part our commitment to better reflect the markets within which we operate, we encourage applications from women, ethnically diverse individuals and people with disabilities, along with all candidates who identify with protected characteristic groups under the Equality Act 2010.
At Equans we’re committed to delivering a culture where everyone’s voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you'll find a welcoming and open workplace where you're supported and encouraged to be your true self at work.
You'll also have access to our growing employee networks including AccessAbility (representing those with physical and mental disabilities), Encompass (representing the LGBTQ+ community), RISE (representing people from ethnic backgrounds), WOMEN TOGETHER (representing women in Equans), Working Parents, and Young Professionals.
For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a re-location package with this job role. Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements.
The Equans Resourcing Team supports this job advert. Agency involvement is not required. All related enquiries must come to the resourcing team not direct to Equans Managers.
Contract Manager
Equans is excited to be working with Moderna, a leading biotechnology company focused on the development of messenger RNA (mRNA) therapeutics and vaccines, at their brand-new Moderna Innovation and Technology Centre (MITC) in Oxfordshire.
The state-of-the-art MITC - consisting of manufacturing, laboratory, plant rooms, clean rooms and offices - is responsible for the development and manufacturing of Moderna’s pharmaceutical products. By joining Equans, you will play a vital role in ensuring their production and science always remains operational.
Based at the Harwell Science and Innovation Campus, you'll be at the heart of scientific and technological advancements. This vibrant hub is home to cutting-edge research and development, hosting an array of world-leading organizations and facilities. The campus, only a 20-minute drive away from Oxford city centre and easily accessible by public transport, offers an inspiring and stimulating atmosphere, surrounded by some of the brightest minds in the industry.
Equans is looking for a Contract Manager to join the team on a permanent basis. This is a full-time role working 40 hours per week. On offer is a competitive salary, company vehicle or allowance, bonus and benefits package.
The site consists of manufacturing, clean rooms, laboratory, office and plant rooms. The nature of their business requires their Lab and manufacturing areas to meet clean room standards. The maintenance of their HVAC equipment is of the upmost importance to ensure their production and science always remains operational. This is a TFM account and will also incorporate the cleaning of the office, labs and production area as well as catering and grounds maintenance.
As an Equans representative and main point of contact with the Client, the importance of this role cannot be overestimated. It is essential that all works are carried in a cost effective, timely manner, maximising revenue, where possible.
What will you deliver?
- To be accountable for the financial performance of the contracts
- To ensure personnel manage the contract to the Service Level Agreements (SLAs)
- To ensure that all risks relating to safety, health, environment and quality are effectively managed through the use of risk assessments, PPE, training and company procedures to ensure a safe working environment for both employees and clients
- To operate a Permit to Work System in accordance with Equans Technical and SHEQ processes and client requirements (or approved client system)
- To review monthly audit checks demonstrating legislative compliance within scope of service delivery streams and to escalate to the portfolio director as necessary
- To ensure compliance with all statutory and company procedures across the stakeholder groups
- To ensure all PPM and reactive tasks are carried out in accordance with the maintenance specification and documented in real time using the CAFM system
- To ensure cleaning team always meets Good Manufacturing Practices (GMP) cleaning standards
- To be on call as part of the management team
- To maintain commercial understanding of the client contractual deliverables across all services
- To work with operational management to develop performance measurement and improvement objectives in line with business plan through positive collaboration
- To drive successful contract negotiations and business improvement initiatives
- To attend and deliver monthly contract performance meetings with the customer and demonstrate agreed actions have been undertaken satisfactory
- To drive profit improvement through both sales generation and cost saving initiatives in a collaborative manner with the operations teams
What can we offer you?
On offer is a competitive salary, car or car allowance, bonus and benefits package, which includes;
- 25 days annual leave (+ public holidays)
- Life Cover equivalent to 2 times annual salary
- Employee discount shopping schemes on major brands and retailers
- Gym membership discounts
- Cycle to work scheme
- Holiday purchase scheme
- 2 corporate social responsibility days per year
- Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes
- Attractive Employee Referral Rewards Scheme
- Access to our growing employee networks including AccessAbility (representing those with physical and mental disabilities), Encompass (representing the LGBTQ+ community), RISE (representing people from ethnic backgrounds), WOMEN TOGETHER (representing women in Equans), Working Parents, and Young Professionals.
- 24/7 Employee Assistance Program and access to mental wellbeing app
Who are we looking for?
- Must have a full clean drivers’ licence
- Must have a recognised hard services industry qualification
- Must have experience managing TFM within Pharmaceutical or process-controlled environments
- Experience of using a CAFM system to manage engineering team
- Computer literate using Microsoft Office, Excel, Word and Outlook
- Able to build on client relationship
- Must be available to participate in an out of hour’s on call rota. The role may require the individual to work late from time to time
This role includes a DBS Standard check therefore ability to pass is essential.
Who are we?
Equans is a world leader in energy services with nearly 100,000 employees working in more than 50 countries, with an annual turnover of over 17 billion euros.
In the UK & Ireland, Equans is a provider of technical, FM, regeneration and energy services – with specialist capabilities in smart buildings, green mobility, district & embedded energy and decentralised renewables.
Equans’ 13,500 UK & Ireland employees combine these activities to help businesses, public sector organisations and government to embrace the energy transition towards net zero, and also the digital & industrial transitions that are redesigning the way we move, work and live.
Equans is a Bouygues group company.
What's next?
If this role is of interest to you, please click below to register, apply, and track your progress! A member of our Resourcing Team will review your application and be in touch.
As part our commitment to better reflect the markets within which we operate, we encourage applications from women, ethnically diverse individuals and people with disabilities, along with all candidates who identify with protected characteristic groups under the Equality Act 2010.
At Equans we’re committed to delivering a culture where everyone’s voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you'll find a welcoming and open workplace where you're supported and encouraged to be your true self at work.
You'll also have access to our growing employee networks including AccessAbility (representing those with physical and mental disabilities), Encompass (representing the LGBTQ+ community), RISE (representing people from ethnic backgrounds), WOMEN TOGETHER (representing women in Equans), Working Parents, and Young Professionals.
For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a re-location package with this job role. Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements.
The Equans Resourcing Team supports this job advert. Agency involvement is not required. All related enquiries must come to the resourcing team not direct to Equans Managers.
Contract Manager
Equans is looking for a Contract Manager to join our team in the North West region on a permanent basis, covering a number of mobile contract's.
This is a full time role working 40 hours per week. On offer is a competitive salary, company vehicle or allowance, bonus and benefits package.
What will you deliver?
- To ensure compliance with all statutory and company procedures across the stakeholder groups
- Ensure that all risks relating to (SHEQ) safety, health, environment and quality are effectively managed through the use of RAMS, PPE, training and company procedures to ensure a safe working environment for employees, clients and end users
- Develop effective working relationships with operational personnel, business partners, suppliers and sub-contractors to improve contractual operational performance.
- Develop meaningful and sustainable relationships with the Client and related Client organisations
- Manage the client service delivery, which is spread over a number of locations, by ensuring all available resources work in a collaborative manner
- Agree and maintain a clear business plan for the appointed contract
- Set, monitor and control SLA’s and KPI’s seeking opportunities to provide added value across the delivery stakeholders
- Ensure mobile personnel manage the contract to the agreed SLA’s and KPI’s as they apply to technical and related services.
- work with the mobile teams in planning, implementing and monitoring the standards of all works relating to the PPM schedule and all reactive works
- Accountable for the financial performance of the contract and the review the monthly audit checks demonstrating legislative compliance within scope of service delivery streams and to escalate to the Account Manager as necessary
- Develop and Monitor direct reports through training and regular reviews
What can we offer you?
On offer is a competitive salary, car or car allowance, bonus and benefits package, which includes;
- 25 days annual leave (+ public holidays)
- Life Cover equivalent to 2xtimes annual salary
- Employee discount shopping schemes on major brands and retailers
- Gym membership discounts
- Cycle to work scheme
- Holiday purchase scheme
- 2 corporate social responsibility days per year
- Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes
- Attractive Employee Referral Rewards Scheme
- Access to our growing employee networks including WiE (Women in Equans), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Persons Network) and our Disability Network
- 24/7 Employee Assistance Program and access to mental wellbeing app
Who are we looking for?
- Previous contract management experience and a good knowledge of building services and legislation
- Experience and track record in working in Facilities Management with a technical background.
- HVAC experience and qualifications
- Must have the ability to think clearly in extreme circumstances.
- H&S Qualification / M&E Qualifications / Water Systems and Legionella Control – HSG274
- Experience of using a CAFM system and a full clean driver’s licence.
- Asbestos awareness
- Able to interact with stakeholders within Equans Services, the clients, other service partners and suppliers.
- Self-motivated and able to work unsupervised and to work as part of a team.
- Flexible and adaptable to change.
Who are we?
Equans is a world leader in energy services with nearly 100,000 employees working in more than 50 countries, with an annual turnover of over 17 billion euros.
In the UK & Ireland, Equans is a provider of technical, FM, regeneration and energy services – with specialist capabilities in smart buildings, green mobility, district & embedded energy and decentralised renewables.
Equans’ 13,500 UK & Ireland employees combine these activities to help businesses, public sector organisations and government to embrace the energy transition towards net zero, and also the digital & industrial transitions that are redesigning the way we move, work and live.
Equans is a Bouygues group company.
What's next?
If this role is of interest to you, please click below to register, apply, and track your progress! A member of our Resourcing Team will review your application and be in touch.
At Equans we’re committed to delivering a culture where everyone’s voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you’ll find a welcoming and open workplace where you’re supported and encouraged to be your true self at work. You’ll also have access to our growing employee networks including WiE (Women in Equans), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Professionals Network) and our Disability Network.
For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a re-location package with this job role. Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements.
The Equans Resourcing Team supports this job advert. Agency involvement is not required. All related enquiries must come to the resourcing team not direct to Equans Managers.