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Compliance and Defect Assistant

Requisition ID: 60030

Domain: Facilities Management/Technical Services Management

Contract type: Hidden (29021)

Schedule: Full-Time

Equans is looking for a Compliance and Defect Assistant to join our team in Birmingham on a 12-month fixed term contract. This is a full-time role working 37.5 hours per week. On offer is a salary banding of £26,000-£29,000, dependent upon skills and experience and benefits package.


The role is based at the new Midland Metropolitan University Hospital (MMUH) which is due to start delivering clinical services in 2024. The new facility incorporates high level of modern services and technology both in terms of healthcare delivery and building management. Equans are working closely in partnership with the Trust to ensure the completed facility is of a good quality and able to provide a sustainable service to the area not only in respect to healthcare provision but also providing a diverse value to the local community.

The role is to assist the Compliance and Defect Manager in the delivery of a compliant estate and the management of defect works. Due to the wide range of services and systems installed within the building, the role requires a wide range of skills and flexible nature but also provides the opportunity to work in a very rewarding environment with continued opportunity for learning and development.

The right candidate will be expected to deal with day-to-day management of defect process, notification submission and their following closing out. This will include dealing with external contractors and provide information to stakeholders. Additionally, the individual should also have a good understanding of building compliance and be able to communicate and report any compliance issued deriving from the defect management.

What will you deliver?

  • Identify and assess any area of potential defect within the newly build hospital, and submit relevant notification
  • Organise first, second fix and any follow up necessary, either via internal or external contractor
  • Keep track of any costs arising and obtain the necessary approval to ensure a recharge is in place
  • Escalate any issues arising from non-response
  • Liaise with the Technical Team to ensure the full extent of the works is captured and that works are completed to the correct standard
  • Review reactive workflow and ensure the correct SLA is applied to defect works, and that these are identified correctly
  • Support in the delivery of Tool Box Talk and training on defect process
  • Draft contract notification such as Early Warning and Compensation events, under guidance of the Management Team
  • Support the Management Team on individual projects as required
  • Undertake audits as required to demonstrate compliance or highlight areas for improvement
  • Assist in the requirements for retention of ISO standards as required

What can we offer you?

On offer is a competitive salary and benefits package, which includes;

  • 24 days annual leave (+ public holidays)
  • Life Cover equivalent to 1.5 times annual salary
  • Employee discount shopping schemes on major brands and retailers
  • Gym membership discounts 
  • Cycle to work scheme 
  • Holiday purchase scheme
  • 2 corporate social responsibility days per year
  • Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes
  • Attractive Employee Referral Rewards Scheme
  • Access to our growing employee networks including AccessAbility (representing those with physical and mental disabilities), Encompass (representing the LGBTQ+ community), RISE (representing people from ethnic backgrounds), WOMEN TOGETHER (representing women in Equans), Working Parents, and Young Professionals.
  • 24/7 Employee Assistance Program and access to mental wellbeing app

Who are we looking for?

  • Experience in the use of Microsoft suite of programmes including Word, Excel, Powerpoint, Visio etc
  • Ability to prioritise & work effectively under pressure
  • Excellent organisational skills
  • Experience of training others in system/software use desirable
  • Data analysis, review, and management
  • Experience working with any CAFM system is highly valued, such as Maximo
  • Understanding and experience of a technical environment would be an advantage
  • Previous experience of undertaking internal audits would be desirable

This role includes a DBS Basic check therefore ability to pass is essential.

Who are we?

Equans is a world leader in energy services with nearly 100,000 employees working in more than 50 countries, with an annual turnover of over 17 billion euros.  

In the UK & Ireland, Equans is a provider of technical, FM, regeneration and energy services – with specialist capabilities in smart buildings, green mobility, district & embedded energy and decentralised renewables.

Equans’ 13,500 UK & Ireland employees combine these activities to help businesses, public sector organisations and government to embrace the energy transition towards net zero, and also the digital & industrial transitions that are redesigning the way we move, work and live.

Equans is a Bouygues group company.

What’s next?

If this role is of interest to you, please click below to register, apply, and track your progress! A member of our Resourcing Team will review your application and be in touch.

As part our commitment to better reflect the markets within which we operate, we encourage applications from women, ethnically diverse individuals and people with disabilities, along with all candidates who identify with protected characteristic groups under the Equality Act 2010. 

At Equans we’re committed to delivering a culture where everyone’s voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you’ll find a welcoming and open workplace where you’re supported and encouraged to be your true self at work. 

You’ll also have access to our growing employee networks including AccessAbility (representing those with physical and mental disabilities), Encompass (representing the LGBTQ+ community), RISE (representing people from ethnic backgrounds), WOMEN TOGETHER (representing women in Equans), Working Parents, and Young Professionals.


For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a re-location package with this job role.  Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements.

The Equans Resourcing Team supports this job advert. Agency involvement is not required. All related enquiries must come to the resourcing team not direct to Equans Managers.

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EQUANS is a multi-technical expert that offers a comprehensive range of services across facilities management, energy management and construction.

As an international market leader, we help our customers in the 3 major transitions of today: the energy transition, the industrial transition and the digital transition.