Requisition ID: 59661

Domain: Support Services/Customer Services and Administration

Contract type: Hidden (29021)

Schedule: Full-Time

Equans is working closely in partnership with the National Lottery following a successful bid for an 18-month project. 

Changing people’s lives since 1994, this is your opportunity to contribute on a significant part of the United Kingdom’s history. This project will see the installation of brand-new hardware and removal of existing hardware at over 44,000 retails throughout the UK.

We’re looking for a dedicated team with the enthusiasm and commitment to quality which will help us reach this! Joining Equans as part of the National Lottery contract also means you will be continuously supported and encouraged to grow your career and develop your professional skills!

Equans is looking for 4 x Planners to join our team in Coleshill, B46 1JU on an 16 Month Fixed Term contract. This is a full time role working 40 hours per week. On offer is a competitive salary and excellent benefits package.

What will you deliver?

  • Schedule project work to correct engineers to ensure tasks are completed within SLA.
  • Contact all retailers to schedule the planned work in and ensure access is granted.
  • Carry out daily jeopardy management on any jobs that are at the risk of failure and ensure appropriate action is taken if work cannot be completed.
  • Take action on any jobs where the SLA has breached and evidence what work has been taken.
  • Ensure notes and mitigations are added to CAFM system throughout the day to evidence jeopardy management has taken place and to ensure notes are available to the customer.
  • Running weekly reports for the whole team to ensure visibility of performance of the project.
  • Logging and assigning jobs on our CAFM systems and ensuring our clients systems are continuously updated.
  • Use customer systems and provide updates on all project work, adding notes for any jobs that have been completed.
  • First point of contact for engineers, supervisors, and Logistics Managers regarding scheduling queries
  • Ensure CAFM systems are always up to date, extracting key information when requested.
  • Carry out general administrative duties in line with the departmental policies & procedures.
  • Liaise with the logistics manager, to discuss the daily/weekly plans taking place, highlighting any Business-critical events.

What can we offer you?

On offer is a competitive salary and excellent benefits package, which includes;

  • 24 days annual leave (+ public holidays)
  • Life Cover equivalent to 1 times annual salary
  • Employee discount shopping schemes on major brands and retailers
  • Gym membership discounts 
  • Cycle to work scheme 
  • Holiday purchase scheme
  • 2 corporate social responsibility days per year
  • Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes
  • Attractive Employee Referral Rewards Scheme
  • Access to our growing employee networks including AccessAbility (representing those with physical and mental disabilities), Encompass (representing the LGBTQ+ community), RISE (representing people from ethnic backgrounds), WOMEN TOGETHER (representing women in Equans), Working Parents, and Young Professionals.
  • 24/7 Employee Assistance Program and access to mental wellbeing app

Who are we looking for?

  • Recognised industry standard qualification relating to planning and routing.
  • Previous planning experience
  • Team working experience.
  • Working knowledge of Microsoft Office, including Word and Outlook
  • Experience of using a CAFM system

Who are we?

Equans is a world leader in energy services with nearly 100,000 employees working in more than 50 countries, with an annual turnover of over 17 billion euros.  

In the UK & Ireland, Equans is a provider of technical, FM, regeneration and energy services – with specialist capabilities in smart buildings, green mobility, district & embedded energy and decentralised renewables.

Equans’ 13,500 UK & Ireland employees combine these activities to help businesses, public sector organisations and government to embrace the energy transition towards net zero, and also the digital & industrial transitions that are redesigning the way we move, work and live.

Equans is a Bouygues group company.

What’s next?

If this role is of interest to you, please click below to register, apply, and track your progress! A member of our Resourcing Team will review your application and be in touch.


As part our commitment to better reflect the markets within which we operate, we encourage applications from women, ethnically diverse individuals and people with disabilities, along with all candidates who identify with protected characteristic groups under the Equality Act 2010. 

At Equans we’re committed to delivering a culture where everyone’s voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you’ll find a welcoming and open workplace where you’re supported and encouraged to be your true self at work. 

You’ll also have access to our growing employee networks including AccessAbility (representing those with physical and mental disabilities), Encompass (representing the LGBTQ+ community), RISE (representing people from ethnic backgrounds), WOMEN TOGETHER (representing women in Equans), Working Parents, and Young Professionals.


For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a re-location package with this job role.  Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements.

The Equans Resourcing Team supports this job advert. Agency involvement is not required. All related enquiries must come to the resourcing team not direct to Equans Managers.

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EQUANS is a multi-technical expert that offers a comprehensive range of services across facilities management, energy management and construction.

As an international market leader, we help our customers in the 3 major transitions of today: the energy transition, the industrial transition and the digital transition.