Home » jobs » support-services » IT and Digital » IT Business Partner

IT Business Partner

Requisition ID: 55873

Domain: Support Services/IT and Digital

Contract type: Permanent

Schedule: Full-Time

EQUANS is looking for an IT Business Partner to join our team based in ne of our Equans office’s in the North of England with additional working from home. 

Examples of our Equans office locations are Newcastle, Leeds, Didsbury and Rotherham.

This is a full-time role permanent working 37.5 hours per week. On offer is a competitive salary , dependent on skills and experience, company vehicle or allowance, bonus and benefits package.


This role is responsible for the IT account management and the IT Demand of the Business divisions, focused on developing customer relationships, driving change in technology services ensuring alignment to both business and IT strategies.

The Business Partner is key to gaining customer satisfaction and pivotal in initiating changes in IT service to meet the needs of the business. In this role you will be the voice of IT to the business and the voice of the business to IT. The individual will establish strong business partnerships between the business and the IT team including subject matter experts.

The focus of this role will be aligned to our business divisions which are Sustainable FM, Places and Communities and Digital and Energy Services. You will be accountable for development of strategic business focused technology roadmaps for a division for IT initiatives aligned to the division’s targets and the Equans global and UK IT strategy.


What will you deliver?

 Account Management

  • Develop and maintain strong relationships with external clients and senior business stakeholders.
  • Promote IT’s capabilities, challenges and strategies to the business.
  • Initiate business sponsored IT change projects to deliver what the business needs from IT and support the PMO by unblocking obstacles and driving projects.
  • Act as the senior point of escalation for major IT issues for business customers.
  • Monitor the level of customer satisfaction, learn lessons whenever possible, and focus on continuous improvement of IT service delivery for the business area.
  • Build a trusting partnership with the business through consistent reliable delivery and ability to influence and get the job done.

Business Engagement

  • Promote the reduction in complexity and maintain a strategy perspective from an IT and business point of view.
  • Consult with the business to understand the business plans, operational objectives and market forces driving business change.
  • Translate existing core enterprise technology capabilities and solutions available from IT to the business services to reduce distinct solutions for individual contracts.
  • Identify IT projects with the business, work with the Enterprise Architects to develop a strategic technology roadmap, gain business sponsorship and initiate IT projects via the governance process.

Demand and Prioritisation

  • Understand the priorities for the business area and ensure that these are understood by the wider IT team.
  • Work with the IT Service Delivery Manager to identify any gaps in the IT support model for the business area and ensure these are monitored and closed through effective Service Improvement Plans.
  • Work with the PMO to prioritise projects and IT workloads.
  • Communicate the IT work schedule and manage expectations in the business, communicate progress updates, assist with resolving hurdles and gain business decisions.
  • Be accountable for the Shaping phase of the governance process (Brief and business case, etc.)

What can we offer you?

On offer is a competitive salary, car or car allowance, bonus and benefits package, which includes;

  • 25 days annual leave (+ public holidays)
  • Life Cover equivalent to 3 times annual salary
  • Employee discount shopping schemes on major brands and retailers
  • Gym membership discounts 
  • Cycle to work scheme 
  • Holiday purchase scheme
  • 2 corporate social responsibility days per year
  • Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes
  • Attractive Employee Referral Rewards Scheme
  • Access to our growing employee networks including WiE (Women in EQUANS), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Persons Network) and our Disability Network
  • 24/7 Employee Assistance Program and access to mental wellbeing app

Who are we looking for?

  • Capability and confidence to drive technology change programmes through IT processes and manage business focused technology roadmaps.
  • Ability to manage senior stakeholders and be proactive in managing business accounts and positive customer satisfaction.
  • Experience of working in large blue-chip organisations at a senior level in a technology department.
  • Experience in gathering business requirements for large and small technology initiatives, business and solution architecture analysis and project management. 
  • Able to persuade and influence senior decision makers and drive change

Who are we?

EQUANS is a world leader in energy services with nearly 100,000 employees working in more than 50 countries, with an annual turnover of over 17 billion euros.  

In the UK & Ireland, EQUANS is a provider of technical, FM, regeneration and energy services – with specialist capabilities in smart buildings, green mobility, district & embedded energy and decentralised renewables.

EQUANS’ 13,500 UK & Ireland employees combine these activities to help businesses, public sector organisations and government to embrace the energy transition towards net zero, and also the digital & industrial transitions that are redesigning the way we move, work and live.

EQUANS is a Bouygues group company.


What’s next?

If this role is of interest to you, please click below to register, apply, and track your progress! A member of our Resourcing Team will review your application and be in touch. 

As part of a positive action drive to address under-representation in senior management positions we encourage applications from women, ethnically diverse individuals and people with disabilities, along with all candidates who identify with protected characteristic groups under the Equality Act 2010.

In support of our positive action measures, we will consider applications that do not meet all the technical requirements if candidates can demonstrate how transferable skills will enable them to successfully deliver the remit of the role in an environment which promotes a flexible working culture.

At Equans we’re committed to delivering a culture where everyone’s voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you’ll find a welcoming and open workplace where you’re supported and encouraged to be your true self at work. You’ll also have access to our growing employee networks including WiE (Women in Equans), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Professionals Network) and our Disability Network.

For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a re-location package with this job role.  Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements.

The EQUANS Resourcing Team supports this job advert. Agency involvement is not required. All related enquiries must come to the resourcing team not direct to EQUANS Managers.

Share this job

EQUANS is a multi-technical expert that offers a comprehensive range of services across facilities management, energy management and construction.

As an international market leader, we help our customers in the 3 major transitions of today: the energy transition, the industrial transition and the digital transition.