Asset and Configuration Analyst

Equans is looking for an Asset and Configuration Analyst to join our team in Newcastle on a permanent basis. This is a full-time role working 37.5 hours per week. On offer is a competitive salary and benefits package.

The role offers flexible working with a requirement to attend our Newcastle office 1 day per week.

As a member of the Service Support team, the Asset and Configuration Analyst is responsible for the day-to-day management of IT Hardware and software assets within the EQUANS UK business unit. This role will work collaboratively with members of the Service Support team and the wider IT community in controlling, managing and reporting on IT assets operating within a process framework grounded in ITIL principles.

The scope of the role ensures the integrity of asset inventories, accurate reporting, and establishing procedures for the management of IT hardware and software through the IT asset lifecycle. This role will require the ability to go looking for, identify and resolve discrepancies in asset data or supporting process. Additionally, the Asset and Configuration Analyst will support activities in the overall direction of IT Asset Management and will be an active contributor ensuring the success of this activity.

This role will include monitoring and recording of software licenses and/or hardware assets to ensure compliance with internal controls and provider agreements. The individual will also assist in forming procurement strategies to optimise technology spend across the UK business unit.

What will you deliver?

• Management of day-to-day process and procedures to support ongoing operations of IT Asset Management.
• Administration and maintenance of the CMDB and asset discovery tools, identifying areas of improvement and implementing where possible.
• Identify and record the relationships between services, Infrastructure, hardware assets, software and applications within the CMDB.
• Administration of a “Goods in-Goods Out” Process.
• Work with stakeholders to identify Services and Configuration Items in scope across the organisation.
• Define and agree the dataset for each type of C.I
• Support recovery of hardware assets.
• Contribute to the development of processes / procedures to ensure that appropriate controls are in place to protect CIs from being modified without the correct configuration controls.
• Investigate and resolve exceptions and accuracy issues of the CMDB and asset discovery tools.
• Liaise with stakeholders to obtain information in relation to software agreements, contracts and renewals.

What can we offer you?

On offer is a competitive salary and benefits package, which includes;

• 24 days annual leave (+ public holidays)
• Life Cover equivalent to 1 times annual salary
• Employee discount shopping schemes on major brands and retailers
• Gym membership discounts 
• Cycle to work scheme 
• Holiday purchase scheme
• 2 corporate social responsibility days per year
• Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes
• Attractive Employee Referral Rewards Scheme
• Access to our growing employee networks including AccessAbility (representing those with physical and mental disabilities), Encompass (representing the LGBTQ+ community), RISE (representing people from ethnic backgrounds), WOMEN TOGETHER (representing women in Equans), Working Parents, and Young Professionals.
• 24/7 Employee Assistance Program and access to mental wellbeing app

Who are we looking for?

• 2 years of experience managing IT Assets through their lifecycle within an ITIL-based organisation and associated CMDB tools.
• Software Asset Management – Experience and knowledge of licensing terms and conditions, product usage rights and ‘real world’ licensing issues gained from working with vendor products.
• Advanced problem solving / analytical skills (Excel / Power BI).
• Ability to think strategically with strong problem management skills.
• Strong interpersonal and team building skills.
• Ability to work with a diverse global team and assist with influencing/drive change across functional and business boundaries.
• Planning, and organisation skills, including the ability to handle multiple tasks simultaneously.
• Experience in writing IT procedures, operational reports and user guides.
• In depth understanding of IT Asset management lifecycle processes and tools.
• Experience of request fulfilment within an ITIL-based organisation.
• Knowledge of general procurement procedures and policies.
• Continuous improvement attitude and ability to seek out and implement internal or external best practices.

This role includes a DBS Standard check therefore ability to pass is essential.

Who are we?

Equans is a world leader in energy services with nearly 100,000 employees working in more than 50 countries, with an annual turnover of over 17 billion euros.  

In the UK & Ireland, Equans is a provider of technical, FM, regeneration and energy services – with specialist capabilities in smart buildings, green mobility, district & embedded energy and decentralised renewables.

Equans’ 13,500 UK & Ireland employees combine these activities to help businesses, public sector organisations and government to embrace the energy transition towards net zero, and also the digital & industrial transitions that are redesigning the way we move, work and live.

Equans is a Bouygues group company.

What’s next?

If this role is of interest to you, please click below to register, apply, and track your progress! A member of our Resourcing Team will review your application and be in touch.

As part our commitment to better reflect the markets within which we operate, we encourage applications from women, ethnically diverse individuals and people with disabilities, along with all candidates who identify with protected characteristic groups under the Equality Act 2010. 

At Equans we’re committed to delivering a culture where everyone’s voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you’ll find a welcoming and open workplace where you’re supported and encouraged to be your true self at work. 

You’ll also have access to our growing employee networks including AccessAbility (representing those with physical and mental disabilities), Encompass (representing the LGBTQ+ community), RISE (representing people from ethnic backgrounds), WOMEN TOGETHER (representing women in Equans), Working Parents, and Young Professionals.

For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a re-location package with this job role.  Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements.

The Equans Resourcing Team supports this job advert. Agency involvement is not required. All related enquiries must come to the resourcing team not direct to Equans Managers.