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Benefits Administrator

Requisition ID: 46046

Domain: Support Services/Human Resources

Contract type: Permanent

Schedule: Full-Time

Equans is looking for a HR Benefits Administrator to join our team in Newcastle upon Tyne on a permanent basis. This is a full time role working 37.5 hours per week. On offer is a competitive salary of £21,500 – £25,000 dependant on skills and experience and benefits package.


As HR Benefits Advisor, you will be responsible for all HR benefits activities for Equans UK. You will provide an exceptional, quality service to support both new starters, and existing employees of Equans UK. This is a varied role, where you will work with multiple stakeholders, and deal with various benefits across the company including, but not limited to: Insurances, Optional benefits, Cycle to work scheme, Holiday trading scheme and more.

You will have the opportunity to add real value to a multinational, complex business which strives to enable a greener, more efficient and connected world.

As a member of our Shared Services team, you will have the ability to work flexibly from our brand-new office space at the Quorum Business Park for 2 days each week, with 3 days at home. Our team embraces a culture of flexibility, support and inclusivity where employee wellbeing and development is at the forefront of all we do.

Key Deliverables:

  • Ensure accurate and timely processing of benefits activities including: new joiners and leavers benefits administration; insurances (Life/Private Medical/Dental/Critical Illness); income protections; holiday trading; cycle to work; childcare vouchers; optional benefits (e.g. Gympass, Green Car options, salary finance); long service awards.
  • Support the administrative activity of the Annual Benefits Window, ensuring payments and deductions are calculated and recorded to the payroll system.
  • Monitor salary sacrifice deductions against employees salaries in line with legislation.
  • Support the P11D process, working with stakeholders across the business.
  • Calculate benefit payments and deductions and record in the payroll system.
  • Apply National Minimum Wage legislation when processing benefit allowance requests.
  • Validate payroll calculations to ensure benefit changes are inline with policy and legislation.
  • Work with 3rd party Benefit providers to ensure new starters or changes are registered in their portals or systems.
  • Analyse reports to identify current benefits take up to support decision making by Reward Team.
  • Co-ordinate audit activity for own work area, with timely monthly sign off.
  • Support the Team Leader in data collection and analysis across the team, e.g. numbers of employees with an entitlement to benefits to support.
  • Provide personal data in line with Equans standards and GDPR guidelines to HR and Data Privacy teams.
  • Deal with queries from employees, managers and HR on all HR Administrative processes and procedures.
  • Manage own workload in line with service level targets.
  • Support the maintenance of process documentation.
  • Support the delivery of administrative duties as and when required for the Employee Services function.
  • Identify and support process improvements to deliver best practice in HR Administration.
  • Deliver excellent customer service and provide a welcoming, efficient, helpful and informative service to all.
  • Take a role in the development and delivery of roadshows and customer meetings to promote the service and knowledge share.

What can we offer you?

On offer is a competitive salary, and benefits package, which includes;

  • 24 days annual leave (+ public holidays)
  • Life Cover equivalent to 1 times annual salary
  • Employee discount shopping schemes on major brands and retailers
  • Gym membership discounts 
  • Cycle to work scheme 
  • Holiday purchase scheme
  • 2 corporate social responsibility days per year
  • Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes
  • Attractive Employee Referral Rewards Scheme
  • Access to our growing employee networks including AccessAbility (representing those with physical and mental disabilities), Encompass (representing the LGBTQ+ community), RISE (representing people from ethnic backgrounds), WOMEN TOGETHER (representing women in Equans), Working Parents, and Young Professionals.
  • 24/7 Employee Assistance Program and access to mental wellbeing app

Required knowledge/experience:

  • Working knowledge of Microsoft packages.
  • Strong knowledge of current GDPR guidelines.
  • Demonstrable experience in a Customer Service environment.
  • Attention to detail.
  • Ability to prioritise and work with colleagues to strict deadlines.
  • Understanding of HR Administration regulations and procedures would be desirable.
  • Demonstrable, strong administrative experience
  • Understanding of Benefits and/or Reward procedures within an HR environment would also be desirable.

This role includes a Basic DBS check therefore ability to pass is essential.

Who are we?

Equans is a world leader in energy services with nearly 100,000 employees working in more than 50 countries, with an annual turnover of over 17 billion euros.  

In the UK & Ireland, Equans is a provider of technical, FM, regeneration and energy services – with specialist capabilities in smart buildings, green mobility, district & embedded energy and decentralised renewables.

Equans’ 13,500 UK & Ireland employees combine these activities to help businesses, public sector organisations and government to embrace the energy transition towards net zero, and also the digital & industrial transitions that are redesigning the way we move, work and live.

Equans is a Bouygues group company.

What’s next?

If this role is of interest to you, please click below to register, apply, and track your progress! A member of our Resourcing Team will review your application and be in touch.

Code: Cuseng

As part our commitment to better reflect the markets within which we operate, we encourage applications from women, ethnically diverse individuals and people with disabilities, along with all candidates who identify with protected characteristic groups under the Equality Act 2010. 

At Equans we’re committed to delivering a culture where everyone’s voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you’ll find a welcoming and open workplace where you’re supported and encouraged to be your true self at work. 

You’ll also have access to our growing employee networks including AccessAbility (representing those with physical and mental disabilities), Encompass (representing the LGBTQ+ community), RISE (representing people from ethnic backgrounds), WOMEN TOGETHER (representing women in Equans), Working Parents, and Young Professionals.


For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a re-location package with this job role.  Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements.

The Equans Resourcing Team supports this job advert. Agency involvement is not required. All related enquiries must come to the resourcing team not direct to Equans Managers.

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EQUANS is a multi-technical expert that offers a comprehensive range of services across facilities management, energy management and construction.

As an international market leader, we help our customers in the 3 major transitions of today: the energy transition, the industrial transition and the digital transition.