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Operations Manager

Requisition ID: 44251

Domain: Energy Management/Urban Energy

Contract type: Permanent

Schedule: Full-Time

EQUANS are recruiting for an Operations Manager to be based within the Urban Energy Team in London. This is a permanent, full-time role working 37.5 hours per week. On offer is a competitive salary, company vehicle or allowance, bonus and benefits package.  

As Operations Manager you will form a vital part of the management team. You will provide inspired leadership and maintain good quality standards for the productivity and efficiency of the organisation. You will oversee the management of labour, policy decisions and quality and safety control of your site-based team.

You will deal with the design and control of business operations to ensure continued and uninterrupted production and supply of district heating and cooling to multiple and differing stakeholders along with electricity export via private wire arrangements. Your duties will include overseeing high-level HR duties, conserving quality control and safety measures, analysing and improving operational maintenance processes and procedures, customer relations and financial performance.


What will you deliver?

  • Overall responsibility for all aspects of health & safety, operational performance, commercial management, financial results (incl. P&L, debt and Accrued income), and customer relationships 
  • Preparation and management of budgets including forecasting and detailed monthly financial reporting 
  • Ensuring all Health and Safety Executive and Environment Agency legislative and compliance requirements are fully met. An example being The control of legionella bacteria in evaporative cooling
  • Systems.
  • Ensuring that the site Health & Safety, Environmental Management and Crisis Management Plans are prepared, implemented and fully understood by all staff.
  • Implementing and maintaining the Business Management Systems and close out any audit non-conformances within agreed timescales
  • Managing the CMMS system ensuring all assets are recorded and that all statutory, non-statutory and reactive PPM’s are completed on time 
  • Ensuring that Business Policies covering Ethics, Diversity and Inclusion, etc. are understood and complied with at all times. 
  • Leading, directing and motivating a skilled multi-disciplinary team  
  • Set challenging individual and team goals, carry out regular performance reviews, produce and implement training plans and develop a site succession plan
  • Acting as a role model whilst promoting the businesses core competencies and behaviours. 
  • Remaining familiar with all relevant statutory health and safety, environmental, technical, engineering best practices, etc. by attending regular training, mentoring sessions, etc. as required.

What can we offer you?

On offer is a competitive salary, car or car allowance, bonus and benefits package, which includes;

  • Pension Scheme
  • Private Medical Insurance
  • 25 days annual leave (+ public holidays)
  • Life Cover equivalent to 3 times annual salary
  • 24/7 Employee Assistance Program and access to mental wellbeing app
  • Employee discount shopping schemes on major brands and retailers
  • Gym membership discounts 
  • Cycle to work scheme 
  • Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes

Who are we looking for?

  • Degree level / HND in a relevant technical subject (e.g., mechanical or electrical) or equivalent experience
  • Diploma / Certificate in Management
  • Knowledge of CHP, Boilers, Chillers, Cooling Towers, Water Treatment, Compressed Air, including ancillary equipment
  • IOSH/ NEBOSH Certificate
  • Safety management/leadership including duty holder responsibilities (L8, F-Gas)
  • Experience of HSE and EA legislation and Guidance Notes
  • Experience of preparing and managing budgets & P&L
  • Ability to build positive relationships at all levels 
  • Experience of managing operational compliance (gas, electrical, pressure systems etc) 
  • Strong presentation, influencing and motivational skills 
  • Excellent attention to details and understanding of risk 
  • Collaborative and an effective team player 
  • Ability to use standard software packages e.g., MS Office, to an intermediate level 

Who are we?

Equans is a world leader in energy services with nearly 100,000 employees working in more than 50 countries, with an annual turnover of over 17 billion euros.  

In the UK & Ireland, Equans is a provider of technical, FM, regeneration and energy services – with specialist capabilities in smart buildings, green mobility, district & embedded energy and decentralised renewables.

Equans’ 13,500 UK & Ireland employees combine these activities to help businesses, public sector organisations and government to embrace the energy transition towards net zero, and also the digital & industrial transitions that are redesigning the way we move, work and live.

Equans is a Bouygues group company.

What’s next?

If this role is of interest to you, please click below to register, apply, and track your progress! A member of our Resourcing Team will review your application and be in touch.

As part of a positive action drive to address under-representation in senior management positions we encourage applications from women, ethnically diverse individuals and people with disabilities, along with all candidates who identify with protected characteristic groups under the Equality Act 2010.

In support of our positive action measures, we will consider applications that do not meet all the technical requirements if candidates can demonstrate how transferable skills will enable them to successfully deliver the remit of the role in an environment which promotes a flexible working culture.

At Equans we’re committed to delivering a culture where everyone’s voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you’ll find a welcoming and open workplace where you’re supported and encouraged to be your true self at work. You’ll also have access to our growing employee networks including WiE (Women in Equans), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Professionals Network) and our Disability Network.

For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a re-location package with this job role.  Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements.

The Equans Resourcing Team supports this job advert.  All related enquiries must come to the resourcing team not direct to Equans Managers.


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EQUANS is a multi-technical expert that offers a comprehensive range of services across facilities management, energy management and construction.

As an international market leader, we help our customers in the 3 major transitions of today: the energy transition, the industrial transition and the digital transition.